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Customer Support Representative @RateHawk

[Hiring] Customer Support Representative @RateHawk

Mar 17, 2025 - RateHawk is hiring a remote Customer Support Representative. 💸 Salary: base salary of 500 eur + bonuses. 📍Location: Turkey.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing customer support for our international clients and partners.

  • Being the front line voice and ears of our company, providing customer support via calls and emails
  • Assisting clients and partners with existing reservations and questions before booking
  • Distributing requests among departments and teams
  • Logging activity in CRM

Qualifications

  • Upper Intermediate level of English proficiency (both spoken and written)
  • Kindness, empathy, stress-resistance, politeness, and responsibility
  • Ability to learn quickly and stay results-focused
  • A functioning computer and microphone

Requirements

  • Remote work capability
  • Join a young and active team of super specialists
  • Convenient schedule: 5/2 (Monday-Friday) from 11 a.m. to 20 p.m. (GMT+3) or 2/2 from 9 a.m. to 21 p.m. (GMT+3)
  • Competitive salary: Base salary of 500 EUR + up to 100 EUR in bonus KPI
  • Challenging tasks that will elevate your professional skills
  • Access to seminars, trainings, and conferences
  • Corporate discounts on hotels and other services

Benefits

  • Application and CV review
  • Hireflix video interview
  • Internet speed test to ensure readiness for remote work
  • Meeting with HR for a friendly chat
  • Interview results and offer

Company Description

Founded in 2016 (part of Emerging Travel Group, est 2020), RateHawk has become one of the fastest-growing platforms for B2B industry players.

  • Innovative and reliable partner for tens of thousands of travel agents, tour operators, and corporate clients
  • Offers over 1.8 million accommodation options, FIT & group reservations, car rental, transfers, and other travel-related services for both leisure and business travel

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Before You Apply
📍 Be aware of the location restriction for this remote position: Turkey
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Support Representative @RateHawk
Customer Service
Salary 💸 base salary of 500 eur + bonuses
Remote Location
Turkey
Job Type full-time
Posted Mar 17, 2025
Apply for this position Unlock 52,158 Remote Jobs
📍 Be aware of the location restriction for this remote position: Turkey
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Support Representative Apply for this position Unlock 52,158 Remote Jobs
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