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Customer Service Representative @Copart, Inc

[Hiring] Customer Service Representative @Copart, Inc

Mar 26, 2025 - Copart, Inc is hiring a remote Customer Service Representative. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart.

  • Obtain the release of vehicles located at body shops and/or other locations including residences
  • Provide solutions that aid and facilitate a unique customer service experience
  • Understand client needs and offer solutions and support
  • Answer and place calls in a professional manner
  • Focus on call resolution and use company resources to gather information
  • Perform other office support functions as needed
  • Position may expand to include Chat and Email Customer Support
  • Measured on call quality (Knowledge, level of professionalism, time to place follow-up calls)
  • Other duties as assigned

Qualifications

  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving skills
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus

Requirements

  • Occasional overtime as needed

Benefits

  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP - Employee Stock Purchase Plan
  • EAP - Employee Assistance Program (no cost to you)
  • Vacation & Sick pay
  • Paid Company Holidays
  • Life and AD&D Insurance
  • Discounts along with many other employee benefits

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Service Representative @Copart, Inc
Customer Service
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Mar 26, 2025
Apply for this position Unlock 54,739 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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