[Hiring] Client Technical Support Senior @Experian
Mar 30, 2025 - Experian is hiring a remote Client Technical Support Senior. 💸 Salary: unspecified. 📍Location: Northern America, Americas, Latin America (LATAM), Europe, EMEA, USA, UK, Canada, Germany, France, India, Asia, Africa, Brazil, APAC, Australia.
Role Description
In cooperation with local and remote Experian team members, actively works to provide ongoing data analysis, manage projects, and ensure that client orders are processed accurately and punctually per technical specifications. Provides technical support, troubleshooting and process execution.
- Collaborating with internal groups to define process requirements for projects.
- Interpreting project specifications and utilizing the most effective approach to produce the desired results accurately and efficiently.
- Analyzing client data to validate accuracy and determine next steps.
- Entering or altering program logic to start production process or equivalent actions dependent on computing environment used.
- Providing technical support including testing, debugging, troubleshooting, and implementing necessary program changes, updates, or additions.
- Monitoring accuracy and completeness of all assigned projects.
- Communicate status with team members and end users within client expectations.
Qualifications
- Minimum 2 years experience in a technical processing environment.
- Technical Bachelor’s degree in progress or complete.
- Basic programming skills and desire to develop skills within mainframe and open systems environments. SQL and Alteryx skills preferred.
- Strong PC skills in MS Office.
- Strong attention to detail and organizational skills.
- Excellent problem solving and analytical skills.
- Ability to work independently.
- Ability to communicate fluently in English.
- Basic project management skills.
- Excellent multitasking capabilities.
Benefits
- Experian's culture and people are important differentiators.
- Focus on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering.
- Award-winning people first approach; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024.
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software.
- We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
- We invest in people and new advanced technologies to unlock the power of data.
- As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.
- Our corporate headquarters are in Dublin, Ireland.
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| 📍 | Be aware of the location restriction for this remote position: Northern America, Americas, Latin America (LATAM), Europe, EMEA, USA, UK, Canada, Germany, France, India, Asia, Africa, Brazil, APAC, Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Northern America, Americas, Latin America (LATAM), Europe, EMEA, USA, UK, Canada, Germany, France, India, Asia, Africa, Brazil, APAC, Australia
|
|
Job Type
full-time
|
Posted
Mar 30, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Northern America, Americas, Latin America (LATAM), Europe, EMEA, USA, UK, Canada, Germany, France, India, Asia, Africa, Brazil, APAC, Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
