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Bilingual Benefits Specialist @OneSource Virtual HR, Inc.

[Hiring] Bilingual Benefits Specialist @OneSource Virtual HR, Inc.

Mar 26, 2025 - OneSource Virtual HR, Inc. is hiring a remote Bilingual Benefits Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Europe.

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Role Description

The Bilingual Benefits Specialist is responsible for supporting the Employee Services Team and utilizing the Workday, case management, knowledgebase and contact center technologies and processes.

  • Service teams functional areas of support: Benefit Administration, Help Desk and/or Workforce Administration.
  • Provides professional and timely service to internal and external customers.
  • Processes benefit-related changes such as life-status changes, address changes, etc.
  • Resolves benefit administration service issues with internal staff and outside Vendors.
  • Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information.
  • Performs monthly reconciliation of Carrier invoices to report to customers.

Qualifications

  • BA/BS or equivalent experience preferred.
  • Bi-lingual in Spanish or French.
  • 2-5 years of related benefits experience and/or training.
  • Customer Service experience a must.
  • Must have knowledge of group life and health; knowledge of federal regulations such as Section 125, ERISA and COBRA.
  • Professional communication skills.
  • Proficient PC Skills (Microsoft Office, Outlook, HRIS, etc…).

Requirements

  • Effective communication skills via telephone, email and in-person.
  • Must be willing to adapt and display positive attitude.
  • Ability to work independently and as part of a team.
  • Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace.
  • Maintain punctuality and adherence to set schedule with extra hours as needed.
  • Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
  • Analytical skills; strong research and follow up skills.
  • Ability to multi-task.

Benefits

  • Values-based culture.
  • Upward mobility and professional development with opportunities of all kinds.

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đź“Ť Be aware of the location restriction for this remote position: Europe
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Back to Remote jobs  >   Customer Service
Bilingual Benefits Specialist @OneSource Virtual HR, Inc.
Customer Service
Salary đź’¸ unspecified
Remote Location
Europe
Job Type full-time
Posted Mar 26, 2025
Apply for this position Unlock 54,653 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Europe
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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