[Hiring] Represented Bodily Injury Adjuster @Allstate

Role Description

A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!

• Investigate automobile accidents involving single or multiple vehicles, resulting in property damage and bodily injury with attorney/litigation involved.
• Work remotely from home while efficiently handling responsibilities.
• Assess coverage, liability, and damages while providing exceptional customer service.
• Communicate with customers and attorneys through voice calls, email, and text messages.
• Engage in negotiation processes to reach fair injury settlements with all parties involved.
• Demonstrate a high level of adaptability in a fast-paced and continuously evolving environment.
• Manage multiple, diverse venues simultaneously, each with unique operational demands and stakeholder expectations.
• Act as the primary point of contact for the customer regarding their claim.
• Provide clear communication and empathetic guidance to customers during stressful situations.
• Collaborate closely with internal partners to assess and drive value across initiatives.

Qualifications

• Minimum 2 years' experience in bodily injury claims handling or a related field.
• Proficient communication skills, especially over the phone.
• Ability to work independently and remotely, while managing time efficiently.
• Knowledge of insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Requirements

• A dedicated workspace in your residence that is private and free from distractions.
• A minimum internet bandwidth of 50 MB down/5 MB up.
• Appropriate work surface and seating.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that supports work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help balance work with life.
• Technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
• Connectivity reimbursement of $80 per month to offset a portion of your internet costs.