[Hiring] Onboarding Manager @Perseus Group, Constellation Software

Role Description

As an Onboarding Manager, you’ll help new customers get up and running on TUNE and CAKE and build the habits that set them up for long-term success. Working alongside the onboarding team, you’ll guide clients from the sales handoff through training and early adoption, proactively engaging in strategies that support every stage of their customer lifecycle.

• Support onboarding projects, then gradually take ownership of your own clients.
• Strong fit for someone with affiliate industry experience who is passionate about training.
• Lead live training sessions and learn new skills yourself.
• Go full throttle on new projects and love building strategies.
• Get energized by finding solutions that deliver real value to clients.

Qualifications

• Experience in the affiliate industry.
• Passion for training and client engagement.

Requirements

• Ability to guide clients through the onboarding process.
• Strong communication and interpersonal skills.
• Proactive engagement in customer lifecycle strategies.

Benefits

• Full-time employees eligible for a wide range of benefits, including medical, dental, and vision.
• Basic life insurance and short/long term disability coverage.
• 401(k) participation with company match.
• Minimum of 10 days of vacation for new employees.
• Sick time based on state requirements.
• 8 Company-paid holidays and 2 personal holidays per year.