[Hiring] Onboarding Manager @TUNE

Role Description

As an Onboarding Manager, you’ll help new customers get up and running on TUNE and CAKE and build the habits that set them up for long-term success. Working alongside the onboarding team, you’ll guide clients from the sales handoff through training and early adoption, proactively engaging in strategies that support every stage of their customer lifecycle. You’ll start by supporting onboarding projects, then gradually take ownership of your own clients. This role is a strong fit for someone with affiliate industry experience who is passionate about training, whether that means leading live sessions or learning new skills yourself. You go full throttle on new projects, love building strategies, and get energized by finding solutions that deliver real value to clients.

Qualifications

• Experience in the affiliate industry.
• Passionate about training and development.
• Ability to lead live training sessions.
• Strong problem-solving skills.

Requirements

• Exempt FLSA designation.
• Estimated base salary range: USD$81,000.00 - USD$99,000.00 per year.
• Eligibility for participation in a Company profit sharing bonus plan.

Benefits

• Wide range of benefits including medical, dental, vision, and basic life insurance.
• Short/long term disability coverage.
• 401(k) participation with company match.
• Minimum of 10 days of vacation for new employees.
• Sick time based on state requirements.
• 8 Company-paid holidays and 2 personal holidays per year.

Company Description

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.