[Hiring] Hospitality Expediter @Culligan Quench

Role Description

The Hospitality Expediter is responsible for ensuring timely, accurate, and high-touch support for hospitality customers—including restaurants, hotels, and other premium service locations—by managing service cases, coordinating with internal teams, and maintaining proactive customer communication in alignment with Culligan’s 5Cs.

Responsibilities

• Manage active hospitality cases from the case queue
• Escalate appropriately to drive service scheduling and issue resolution
• Maintain frequent and proactive communication with internal teams and customers
• Monitor aged unscheduled work orders and RTS statuses
• Support SLA adherence through consistent follow-up

Qualifications

• Strong selling and negotiation skills
• Excellent communication via phone and email
• Ability to work independently and adapt to change
• Prior experience in [relevant field] preferred
• Proficiency in [required tools, e.g., Microsoft Office, Salesforce]

Requirements

• $50,000 - $55,000 a year

Benefits

• Equal Opportunity Employer
• This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.