[Hiring] Home-Based Client Services Representative @AIL

Role Description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Walk individuals and families through personalized supplemental benefit options
• Support the enrollment process from start to finish with professionalism
• Develop strong, long-term relationships with clients
• Conduct virtual consultations with clients via Zoom

Qualifications

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Self-driven, organized individuals comfortable working independently
• Authorized to work in the United States
• A genuine interest in helping others and supporting a mission-driven company
• Excellent interpersonal and communication abilities
• Capable of obtaining required licensing, if applicable to the position

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Bonuses paid monthly and quarterly
• Weekly performance-based pay
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Full training and licensing provided
• Clear advancement pathways into leadership roles
• Fully remote with a flexible schedule
• A team culture built around people, not just numbers
• 3% equity opportunity for eligible team members

Company Description

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.