[Hiring] Experienced Student Loan Staff @Transworld Systems Inc.

Role Description

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Qualifications

• High School diploma or equivalent
• Access to high-speed internet required
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to remain in a stationary position 95% of the time
• Ability to exchange accurate information effectively over the phone

Requirements

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

Benefits

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays