[Hiring] Private Student Loan Collections Specialist @National Enterprise Systems

Role Description

Join an Award-Winning team at National Enterprise Systems! Due to an abundance of high-quality work, National Enterprise Systems is seeking Private Student Loan Collectors to join our growing team. This is a remote position for driven, results-oriented professionals who have a minimum of 2 years of experience collecting on private student loan accounts.

If you have worked Private Student Loan portfolios and have a proven ability to negotiate and resolve delinquent balances, we want to hear from you.

Qualifications

• Minimum 2 years of experience collecting on Private Student Loans (not federal loans)
• Strong negotiation and communication skills
• High school diploma or equivalent (GED)

Requirements

• Contact individuals by phone to discuss and resolve past-due accounts
• Use negotiation and customer service skills to find creative payment solutions
• Maintain accurate and detailed records of interactions and outcomes
• Ensure a high level of customer service while complying with all applicable regulations
• Meet or exceed monthly goals and performance metrics
• Must have proper working environment

Benefits

• Base Pay: $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
• Schedule: 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00 PM EDT, Monday - Friday
• Paid training
• Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
• Paid holidays

Technical Requirements

• Equipment will be provided
• Reliable, high-speed broadband internet connection with a wired or fiber-optic connection. Satellite, DSL, Fixed Wireless, or Cellular Home internet connections are not acceptable.
• Download > 100 Mbps
• Upload > 20 Mbps
• Latency < 50 ms