[Hiring] Entry Level Client Support Agent @Lisa Russel

Role Description

Are you looking for a work-from-home career where you can help people, develop professionally, and create earning and advancement opportunities based on your performance? AO – Globe Life is seeking motivated, people-focused professionals to join our growing virtual team as Virtual Benefits Advisors.

• Meet with individuals and families through scheduled virtual appointments.
• Help clients understand available life, accident, and supplemental health insurance benefits.
• Answer questions and guide clients through the enrollment process.
• Combine customer service, education, relationship building, and consultative sales.
• Provide ongoing service and follow-up.
• Maintain accurate digital client records and documentation.

Qualifications

• Strong verbal and written communication skills.
• Excellent listening and relationship-building abilities.
• Customer-focused, service-oriented mindset.
• Positive and professional attitude.
• Self-motivation and accountability.
• Goal-oriented approach.
• Strong organization and attention to detail.
• Comfort communicating through Zoom and phone.
• Ability to work independently from home.
• Coachability and willingness to learn.
• Professionalism and integrity.
• Desire for personal and professional growth.

Requirements

• Be at least 18 years old.
• Be legally authorized to work in the United States.
• Be physically located within the United States.
• Have access to a computer or laptop.
• Maintain reliable high-speed internet.
• Have webcam and microphone capability.
• Maintain a quiet, professional workspace.
• Be comfortable meeting with clients virtually.
• Be willing to participate in training and professional development.
• Hold or be willing and able to obtain the required state Life & Health Insurance License.

Benefits

• 100% Remote work environment.
• Flexible scheduling opportunities.
• Weekly commission-based pay.
• Performance bonuses and renewals.
• Training and mentorship provided.
• Leadership advancement opportunities.
• Medical reimbursement program.
• Company-supported life insurance.
• Renewal income opportunities.
• Professional coaching and mentorship.
• Recognition and advancement programs.