[Hiring] Client Success Representative @AIL

Role Description

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.

We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.

Responsibilities

• Work with warm leads supplied by the company
• Schedule and conduct virtual client appointments
• Ask thoughtful questions to identify client needs
• Explain life, supplemental health, and accident insurance products
• Provide timely follow-up and answer client questions
• Build rapport and maintain professional client relationships
• Maintain accurate records and organized communication
• Attend training and participate in team development

Benefits

• 100% remote position
• Warm leads provided
• Weekly paychecks
• Unlimited earning potential
• Medical premium reimbursement
• Comprehensive online training
• Daily coaching and mentorship
• Performance incentive opportunities
• No overhead costs
• OPEIU Local 277 union representation
• Long-term growth opportunity with a stable, 70-year organization

Qualifications

• Excellent communication and active-listening skills
• Customer-focused, professional approach
• Strong follow-up habits and attention to detail
• Comfortable with online systems and virtual communication
• Self-motivated and reliable
• Able to work independently and within a team environment

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense