[Hiring] Booking Experience Advisor @Hopesglobalgetaways

Role Description

We are seeking organized, customer-focused individuals to join our remote team as Booking Experience Advisors. In this role, you will help clients move from initial vacation ideas to confirmed arrangements by:

• Researching available options
• Coordinating selected services
• Keeping booking details organized throughout the process

This opportunity is well suited for individuals who enjoy helping people, comparing options, managing details, and providing a positive planning experience. No previous professional travel background is required. Training and ongoing guidance are available.

Qualifications

• Clear and professional communication skills
• Strong customer-service mindset
• Excellent organization and attention to detail
• Comfortable researching and comparing information online
• Ability to keep track of multiple reservations and deadlines
• Dependable follow-up and time-management skills
• Comfortable working independently and managing responsibilities
• Willingness to learn new booking systems and supplier tools
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region

Requirements

• Learn about each client's destination interests, preferred travel dates, budget, vacation style, and special requests.
• Review available resorts, hotels, cruises, transportation, tours, activities, excursions, and package options.
• Assist clients with evaluating choices and coordinating approved services through designated supplier platforms.
• Track reservation information, confirmations, payment or booking deadlines, and important trip details.
• Communicate updates and next steps clearly throughout the booking process.
• Follow up on unanswered questions, missing information, and pending client decisions.
• Assist with routine reservation changes or adjustments when necessary.
• Maintain accurate client records and continue expanding destination and supplier knowledge.

Benefits

• Remote opportunity with scheduling flexibility
• Independent work structure rather than a traditional hourly or salaried employee role
• Training available for individuals entering the travel industry
• Continued supplier and destination education
• Access to team support and professional development resources
• Performance-based recognition and incentive opportunities
• Qualifying travel-related discounts and industry benefits
• Opportunities to build stronger planning, booking, and client-service skills