[Hiring] Inbound Customer Service & Dispatch Scheduling Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Canadian mobile tire-service company is looking for an experienced Business Support VA to manage:

• Incoming customer calls
• Appointment booking
• Technician scheduling
• Related administrative coordination during a busy seasonal period

The ideal candidate will bring:

• Excellent phone communication
• Prior inbound customer-service experience
• Strong scheduling skills
• Practical judgment when coordinating mobile service appointments

Qualifications

• Previous inbound call-handling or customer-service experience required
• Excellent spoken English required
• Appointment scheduling or dispatch experience strongly preferred
• Experience in a high-volume call environment preferred
• Strong organizational and multitasking skills required
• Familiarity with calendar, CRM, or dispatch systems preferred
• Automotive, mobile services, or field-service experience is a plus

Requirements

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Wednesday–Sunday (Off Monday and Tuesday)
• Daily Working Time: 7:00 AM–4:00 PM (1-Hour Unpaid Lunch)

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!