[Hiring] Bilingual Customer Service Representative @TEKsystems

Role Description

****MUST BE BILINGUAL IN SPANISH****

We are hiring for one of the leading digital e-commerce marketplace platforms in the US. Recently, the company became the subsidiary of a Fortune 500 international company and we are looking to expand our services aggressively. To support our ambitious growth agenda, we are looking for creative and passionate problem solvers to join our team as Customer Service Representatives.

You will provide multi-channel support to our customers, answering questions, providing guidance, and troubleshooting issues as they arise, as well as pro-actively working towards improving our services. Full training will be provided to the right candidates.

Responsibilities:

• Be the face of the company to our customers
• Handle customer inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• MUST BE BILINGUAL IN SPANISH
• 2 to 3 years of call center, customer service, or claims experience
• Experience with customer chats and emails
• Professional demeanor
• Job tenure

Requirements

• Call center experience
• Customer service experience
• Spanish language proficiency

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

This is a Contract to Hire position based out of Tampa, FL.

The pay range for this position is $19.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

This is a fully remote position.

This position is anticipated to close on Sep 18, 2026.