[Hiring] Account Services Specialist @Yessio LLC

Role Description

We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.

Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're:

• Verifying account information
• Building rapport
• Educating customers on their options

Your keen attention to detail ensures accuracy as you:

• Verify banking and employment details
• Process payments
• Set up new accounts

With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.

Qualifications

• High school diploma or equivalency
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills and is computer savvy

Benefits

• Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions and paid training
• Spacious work area and desks