[Hiring] Senior Manager - Compliance Governance @Mercury

Role Description

We're hiring a Senior Manager, Compliance Governance to lead the core programs of Mercury's Compliance Management System:

• Compliance risk assessment
• Enterprise policy governance
• Enterprise compliance training
• Compliance reporting
• Oversight of compliance issues

This leader will mature these programs to meet the expectations of a regulated bank and lead them through regulatory examinations. This role is well-suited for someone who knows what regulators expect from a CMS and can adapt established frameworks to how Mercury actually operates. The individual will lead a team of compliance professionals, be a key leader within Mercury's Compliance team, and operate in a highly collaborative environment.

The role involves especially close coordination across the Compliance function, with partnership with:

• Enterprise Risk
• Legal
• Internal Audit
• Executive leadership
• Banking partners

Key Responsibilities

• Lead and develop the Compliance Governance team: set priorities, hold a high bar, and develop your team’s capabilities.
• Own the compliance risk assessment, including methodology, execution, and alignment with Mercury's enterprise risk framework.
• Own enterprise policy governance: the policy lifecycle, standards, and ownership across Mercury.
• Own enterprise compliance training: a risk-based curriculum that measures whether training works, not just whether people completed it.
• Oversee compliance issues within Mercury's enterprise issues management program, partnering with Enterprise Risk Management on identification, remediation, and validation.
• Design and deliver compliance reporting to executive leadership and governance committees, with metrics that show whether programs are working.
• Support exam and audit readiness for the CMS.
• Provide credible challenge across the business and escalate when it's warranted.
• Use technology and automation to make governance programs scalable, measurable, and less manual.
• Partner across Compliance (Advisory, Oversight & Monitoring, Financial Crimes) and with Risk, Legal, and Internal Audit.

Qualifications

• 8+ years of experience in compliance or risk management at a fintech, bank, or other regulated financial institution, including 3+ years leading teams.
• Hands-on experience owning core CMS components, such as compliance risk assessment, policy governance, training, compliance reporting, or issues management.
• Experience leading or playing a central role in regulatory examinations, including managing requests, engaging with examiners, and responding to findings.
• Broad knowledge of banking regulations, including consumer protection and BSA/AML, sufficient to provide credible challenge with subject matter experts.
• Demonstrated ability to present compliance programs to, and persuade, executive leadership, Board committees, banking partners, and regulators.
• Pragmatic judgment, with the ability to tell which framework requirements are non-negotiable and which can be tailored to the business.
• Strong understanding of 1LOD/2LOD roles and how Compliance should govern, challenge, and partner with the business.
• Proficient with AI tools, or eager to get there, to drive efficiency in compliance work.
• Willingness to roll up your sleeves, with a high quality bar and a strong sense of ownership.
• Excellent written and verbal communication skills.

Preferred Qualifications

• CRCM or a comparable compliance certification.
• Familiarity with enterprise and operational risk management frameworks.
• Experience with GRC platforms and compliance automation.

Benefits

• Base salary, equity (stock options/RSUs), and benefits.
• Highly competitive salary and equity ranges within the SaaS and fintech industry.
• New hire offers based on experience, expertise, geographic location, and internal pay equity.
• Target new hire base salary ranges for this role:
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $199,900 — $249,900 USD.
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $179,900 — $224,900 USD.