[Hiring] Director, Compliance @Amplity Health

Role Description

The Director, Compliance is responsible for the day-to-day operation of Amplity’s healthcare compliance program. Reporting to the Chief Compliance Officer, the Director executes the compliance program through:

• Monitoring and auditing
• Training
• Investigations
• Policy management
• Transparency reporting
• Client-facing compliance support

The Director is a client-facing role and serves as a primary point of contact for compliance questions from field, medical, commercial, and corporate teams.

Duties and Responsibilities

• Designs, develops, revises, and maintains a comprehensive set of compliance-related policies and procedures and associated employee training and education aligned to ever-changing laws, regulations, industry codes, and client contractual requirements.
• Designs, develops, and implements ongoing monitoring to prevent, detect and respond to compliance issues, including:
  • Creation and implementation of an annual compliance work plan and a three-year audit plan
  • Conduct targeted monitoring activities: expense and meal reviews, HCP interaction reviews, call/activity data reviews, and program-level assessments
  • Analyze results to identify trends, control gaps, and emerging risks; escalate findings to the Chief Compliance Officer
  • Track remediation to closure and confirm effectiveness of corrective actions
  • Support periodic compliance program effectiveness assessments consistent with DOJ and OIG guidance
• Intake, triage, and investigate allegations of non-compliance, including hotline reports. Conduct interviews, gather documentation, and prepare well-supported investigation reports. Recommend and drive corrective and preventive actions, including disciplinary recommendations in coordination with Human Resources and Legal. Maintain the investigations log and related metrics; identify root causes and systemic issues.
• Serve as compliance point of contact for pharmaceutical and biotech client compliance counterparts. Support client audits, questionnaires, due diligence requests, and program start-up compliance requirements. Review program design and client-directed activities for consistency with Amplity policy and applicable law; escalate conflicts between client direction and Amplity standards.
• Prepare materials and metrics dashboards for the Compliance Committee and senior leadership.
• Maintain KPIs across monitoring, training, investigations, and transparency reporting.
• Support Board-level and executive compliance reporting.
• Act as Compliance subject matter expert for pitch presentations and RFP completions.
• Prepare and distribute company-wide healthcare Compliance updates.
• Host, support, and respond to client audits; negotiate and implement any resulting corrective action plans. System administrator for web-based, department-specific training for selected employees.
• Assists the CCO with other issues, as needed.
• Supervises the Compliance team, allocating workload and ensuring quality and timeliness of team deliverables.

Qualifications

• Bachelor’s degree from accredited college or university.
• Five (5) or more years of experience in healthcare compliance experience within the pharmaceutical, biotechnology, or pharmaceutical services industry.
• Three (3) years experience conducting compliance investigations, including addressing complaints and resolving problems.
• Working knowledge of the federal Anti-Kickback Statute, False Claims Act, Sunshine Act/Open Payments, FDA promotional regulations, HIPAA, the PhRMA Code, OIG compliance program guidance, and state transparency and marketing laws.
• Demonstrated experience conducting compliance investigations and documenting findings.
• Demonstrated experience building and delivering compliance training.
• Experience designing and executing monitoring and auditing activities.

Requirements

• Strong written and verbal communication skills, including the ability to advise business stakeholders and interact with client compliance personnel.
• Ability to exercise sound, independent judgment and maintain confidentiality.
• Working knowledge of applicable laws, regulations and rules related to the promotion of pharmaceutical and other healthcare products.
• Ability to manage multiple concurrent priorities in a fast-moving environment.
• High ethical standards and exceptional judgment.
• Superior interpersonal skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Comfort operating with autonomy in a remote setting.

Preferred Qualifications

• Certification in Healthcare Compliance (CHC) or Certified Compliance and Ethics Professional (CCEP).
• Experience in an outsourced or contract commercial/medical services environment supporting multiple pharmaceutical clients.
• People management experience.
• Experience supporting product launches and field-based teams.

EPIIC Values

• Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
• Passion: We love what we do. Our energy inspires, engages, and motivates others.
• Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
• Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
• Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.