[Hiring] Manager, Corporate Communications @FICO

Role Description

As Manager, Corporate Communications for FICO’s Software business, you’ll help shape the story of the technology that many of the world’s largest institutions trust to make faster, smarter decisions. This role is ideal for a B2B communicator who can translate complex technology into clear, compelling stories that build credibility with reporters, analysts, customers, and executives.

• Help develop and execute integrated communications strategies that increase awareness, understanding, and credibility for FICO’s software business and the evolution of our platform story.
• Bring creative ideas and a sharp business lens to proactive storytelling, including timely angles and newsjacking that put FICO at the center of the industry conversation.
• Build and maintain relationships with technology, financial services, trade, and business reporters; proactively pitch stories and manage inbound and urgent media inquiries. Bonus for existing relationships.
• Write and develop high-quality communications materials, including press releases, media pitches, Q&As, talking points, executive briefing documents, blog posts, awards submissions, and executive bylines.
• Drive executive thought leadership from intake calls and pitch development through speaker prep, social content, and on-site support at events and conferences.
• Prepare spokespeople for interviews, speakerships, briefings, and media engagements, helping ensure clarity, confidence, and message consistency.
• Partner with product, analytics, legal, marketing, and regional teams to ensure communications are accurate, timely, and aligned with business priorities.
• Monitor media coverage, technology market trends, and industry conversations to identify proactive storytelling opportunities and flag emerging issues or risks.
• Track and analyze earned media performance, translating results into useful insights and recommendations for the communications team and internal stakeholders.
• Manage PR agency projects and other assigned workstreams from planning through execution, keeping stakeholders informed and deliverables on track.
• As opportunities arise, contribute to stories that connect FICO’s software and technology to its broader community impact work, such as B2B research and education on fraud and scams.

Qualifications

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field, or equivalent work experience.
• 3–6 years of experience in media relations, public relations, or communications, with meaningful experience in B2B technology communications and/or financial services.
• B2B technology, software, AI, fraud, financial services, retail banking industry experience preferred.
• Proven ability to simplify complex technology topics and craft clear, compelling messages for business, trade, and mainstream media audiences.
• Well versed in the evolving media landscape, with a working knowledge of how to engage reporters across technology, financial, and business outlets and tailor stories to specific audiences and platforms.
• Experience developing press materials, pitching compelling angles, and staffing interviews.
• Demonstrated ability to manage communications projects and move work from concept through execution, balancing multiple drafts, deadlines, and stakeholders in parallel.
• Executive presence and the confidence to engage senior leaders, recommend communications approaches, and influence decisions.
• Highly collaborative and adaptable, with a hands-on mindset and a readiness to support the broader team across workstreams and regions.
• Experience using PR tools such as MuckRack for media monitoring, outreach, and reporting.
• Proactive, curious, and comfortable taking ownership, asking smart questions, and looking for ways to improve the work.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $81,900 to $128,700 with this range reflecting differences in candidate knowledge, skills and experience.