[Hiring] Community Engagement Specialist @Careforth

Role Description

Reporting to the manager, the Community Engagement Specialist works to promote Careforth’s Structured Family Caregiving program, building relationships with local Care Coordinators, Area Agencies on Aging and other organizations/partners, and to generate interest in and referrals for Structured Family Caregiving. Additionally, the Community Engagement Specialist works locally, in collaboration with care coaches and other professionals, to support family caregivers who are caring for their loved ones at home. The Community Engagement Specialist visits families at home, conducts family-centered assessments, and identifies the support a caregiver needs to help provide care at home. This individual partners with a centralized coaching team to ensure ongoing engagement, support, intervention as needed, and collaboration with Care Coordinators.

What You Will Do

• Build collaborative partnerships with local community organizations to promote the benefits of Structured Family Caregiving and to help identify and engage caregivers and families that need support
• Represent Careforth at provider, advocacy and partnership meetings, as necessary
• Conduct in-person visits with caregivers and consumers (care recipients) in their homes; capture assessment and other notes systematically
• Work amongst a team to support caregiver needs across territories in the state
• Assist caregivers in compiling credentialing documents necessary to enable program participation; support caregiver to set-up required mobile communication app, if needed
• Collaborate with internal care coaches regarding assessment and ongoing coaching activities, making recommendations for coaching interventions
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in social work, or an equivalent combination of education and experience in related fields
• Minimum two (2) years’ experience in case management and program operations in the areas of healthcare and social services, preferably working with elders or people with disabilities
• Strong and culturally competent communication, relationship building, and assessment and problem-solving skills
• Proficiency with case management systems and mobile apps
• Working knowledge of home and community-based services and delivery systems
• Ability to build strong collaborative relationships and community partnerships across the State
• Ability to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is required

Benefits

• Flexible schedules
• Remote-first culture
• Nationally recognized wellness program

Company Description

Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.