[Hiring] Strategic Account Director @The Adaptavist Group

Role Description

The Strategic Account Director owns a portfolio of 3 – 5 of Adaptavist’s most strategically important enterprise customers. These are typically global organisations with the potential to generate in excess of £1m in annual gross margin.

The Strategic Account Director is accountable for:

• Building multi-year growth strategies
• Deepening executive relationships
• Positioning Adaptavist as a long-term transformation partner
• Orchestrating virtual teams across Sales, Presales, Delivery, Customer Success, and strategic partners
• Driving wallet share expansion and sustainable account growth

Qualifications

• Proven track record managing and growing complex enterprise or global accounts in a services setting, with high six- to seven-figure AOVs and £1m+ gross margin responsibility, delivering sustained account growth.
• Strong experience building relationships, with strong communication capability evidenced by engaging credibly at the C-suite level.
• Experience leading multi-stakeholder transformation opportunities, with the ability to identify, develop and mobilise internal champions.
• Experience developing and executing account strategies and growth plans that have generated identifiable pipeline or revenue.
• High-quality discovery skills with the ability to uncover business problems, organisational drivers and personal motivations across multiple stakeholder layers.
• Experience developing compelling business cases anchored in measurable customer outcomes.
• Proven application of MEDDPICC (or directly comparable methodology) at a standard sufficient to qualify and inspect opportunities consistently.
• Strong commercial negotiation skills across complex, multi-variable deals where price, scope, terms and relationship are all active dimensions.
• Commercial experience executing partner-involved deals, including familiarity with co-sell structures and margin management in partner-led engagements.

Requirements

• Strategic account leadership
• Pipeline generation and value-based selling
• Stakeholder & relationship management
• Partner ecosystem leadership
• Operating rhythm and commercial excellence

Benefits

• Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement.
• If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.