[Hiring] Manager of Partner Operations & Strategic Co-Sell @American Express Global Business Travel

Role Description

We are seeking a highly strategic, execution-oriented Leader of Partner Operations to bridge the gap between alliance strategy and revenue execution. In this role, you will be responsible for orchestrating our vendor management ecosystem, establishing robust data management infrastructures, and building the engine that drives high-converting co-sell plays with our strategic partners.

The ideal candidate possesses a rare blend of relationship management diplomacy, meticulous data governance skills, and a deep understanding of B2B co-sell mechanics. You will turn data into a revenue multiplier while keeping our complex network of software, hardware, and service vendors operating securely and efficiently.

What You'll Do

• Drive Co-Sell Mechanics: Design, build, and optimize end-to-end co-sell pipeline workflows within PartnerTap.
• Account Mapping Strategy: Lead automated cross-mapping strategies between our internal CRM (Salesforce) and partner systems to proactively identify pipeline expansion opportunities.
• Playbook Development: Formulate repeatable "co-sell plays" based on industry verticals and historical wins. Provide account executives with curated data packages (intent signals, buyer personas, partner alignment maps) to accelerate deal velocity.
• Data Integrity Architecture: Own the single source of truth for the partner and vendor ecosystem. Supervise clean data ingestion, deduplication, and classification methodologies.
• Compliance & Data Privacy: Enforce rigorous data security policies governing how proprietary pipeline data is shared externally with partners.
• Systems Integration: Partner with SalesOps and IT to integrate data governance tooling across CRMs, partner portals, and third-party data intent engines.
• Reporting & Analytics: Build comprehensive dashboards mapping co-sell pipelines, partner source/influence revenue, attribution, and program ROI for executive presentations.

Qualifications

• Co-Sell Expertise: Proven track record working with modern partner-to-partner account mapping platforms.
• Technical Data Proficiency: High data literacy. Proficient in Salesforce CRM, advanced Excel, database visualization (Tableau, PowerBI), and modern data enrichment stacks.
• Project Management: Superior ability to lead cross-functional projects across Sales, Marketing, Legal, Procurement, and Finance.
• Communication: Exceptional negotiation, verbal, and written presentation skills.

Requirements

• Location: Global.
• The US national base salary range for this position is from $88,200.00 - $163,800.00.
• This role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

Benefits

• Flexible benefits tailored to each country, starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
• Travel perks: Get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• Championing Inclusion in every aspect of our business with global INclusion Groups to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!