[Hiring] Senior Business Relationship Manager @Kindred Credit Union

Role Description

The Kindred team is at the heart of our cooperative, bringing our values to life every day. More than financial professionals, we care deeply about our members and our communities. With integrity, stewardship and compassion, we work to connect values and faith with finances, inspiring peaceful, just and prosperous communities.

We are currently recruiting a Senior Relationship Manager to join our Business Banking team in a new role focused on deposit solutions for our business membership. Reporting to the Vice-President, Business Banking, in this role you will grow Kindred’s business deposit portfolio through proactive business development and relationship building. You will recommend and fulfill deposit and cash management solutions for businesses, agricultural operations, churches, charities and other community organizations, turning new opportunities into lasting member relationships.

• Build a deposit pipeline through proactive outreach, referrals, networking and centre-of-influence relationships; maintain CRM records and track results against agreed goals.
• Understand members' business operations, cash flow, liquidity and payment needs to recommend suitable deposit and cash management solutions.
• Present proposals, explain options, respond to objections and close opportunities within approved pricing and terms.
• Deepen assigned relationships through regular contact, renewal discussions and follow-through on service concerns.
• Coordinate with Kindred partners to support onboarding and service, and connect members with lending, wealth, insurance and other specialists.
• Share market insights and member feedback to help develop product offering while meeting Kindred’s policies, risk appetite, privacy, AML/ATF and regulatory requirements.

Qualifications

• Post-secondary education in business, finance, commerce, economics or a related field, or equivalent experience.
• Five or more years in financial services sales, relationship management or business development, with proven success.
• Experience serving business, agricultural, non-profit or organizational clients or members is preferred.
• Knowledge of business deposits, operating accounts, cash management, term deposits and everyday banking solutions is beneficial.

Requirements

• You communicate and present clearly, network confidently and build warm relationships easily.
• You combine discipline in account management with sound judgment, reliable follow-through and effective collaboration.
• Kindred’s values and concierge approach guide how you build relationships and recommend solutions as you champion Kindred's brand and authentically share our purpose.

Benefits

• Starting salary: $95,000 to $110,000.
• Performance-based target incentive opportunity at 10%.
• Employer-paid group benefits with no waiting period.
• Group Savings Plan with employer matching with no waiting period.
• Four weeks of vacation and generous paid time off.
• Career growth opportunities, training and development support.
• Comprehensive staff benefits on financial products and services.

Company Description

When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp™ that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.

At Kindred, we value genuine connection. We don’t use AI to screen applications; every application is reviewed by a member of our Talent team. If selected, you’ll hear from a Kindred team member by phone, and when possible, we prefer to meet candidates in person. If you choose to use AI to support your application materials, we encourage you to ensure your own voice and personality still come through. Kindred will acknowledge all applications received and advise all candidates when the position is filled.

Kindred is committed to an accessible, barrier-free recruitment process. If you require accommodation during any stage of the recruitment process, please let us know.

As a team of people who, with compassion, integrity and stewardship, care deeply about each other, our members, our communities and our world, Kindred is committed to building an equitable, diverse and inclusive workplace.