[Hiring] Commercial Performance Lead @RBS

Role Description

Joining as a Commercial Performance Lead in our Commercial Strategy team, you will be instrumental in enabling profitable growth for the unsecured personal lending (UPL) business of NatWest Boxed. This is a high impact, hands-on role that will be owning the identification and execution of holistic growth initiatives for our UPL product.

You will be working with clients, channel partners, Pricing, Credit and Product, being the driving force behind our growth. Joining a collaborative and friendly team, you’ll have the opportunity to broaden your network and relationships as you work closely with key areas of the business.

What you'll do

• Work closely with clients and aggregator partners to identify success factors, pain points and growth opportunities.
• Create shared initiative roadmaps to drive joint success.
• Work with Pricing, Credit Risk and Product teams to balance trade-offs between volume, risk, margin and conversion to optimise performance.
• Dive deep into data and conduct complex performance analyses to identify growth levers and ways to expand market share.
• Optimise channel strategy and economics to enhance portfolio performance.
• Feed build requirements into the product roadmap, articulating and quantifying the commercial rationale.

Qualifications

• Extensive experience in Commercial or Credit roles in the open market Unsecured Personal Lending space.
• Experience within an embedded/white-labelled lending, embedded finance or a SaaS fintech background.
• Strong analytical skills and experience driving data-driven insights using Excel modelling and/or Python, SQL.
• Financial modelling skills with the ability to frame and communicate complex analyses clearly.
• Deep intellectual curiosity and keen interest in complex Fintech/Banking-As-A-Service (BaaS) commercial models and products.
• Ability to operate effectively in a fast-moving and evolving environment.

Requirements

• 35 hours per week.
• Remote First working environment.

Job Posting Closing Date

18/10/2026