[Hiring] Business Development Officer @AHG MASTER

Role Description

The Business Development Officer, hereafter referred to as the “BDO”, is responsible for developing and implementing strategies to achieve personal benchmark goals for the facility. The BDO is responsible for development and managing of the given territory in effort to increase brand awareness and drive business to the assigned facility. The BDO is also responsible for working with the Director of Business and leadership to assure exceptional patient/community satisfaction and developing and achieving community education and awareness goals. The BDO is responsible for assigned market growth, developing and maintaining a quarterly plan, daily entries into CRM (Salesforce) as well as a quarterly event to drive business.

• The Business Development Officer will meet an established quota of activities within Salesforce weekly/monthly as well as personal benchmark goals.
• Maintains an active Salesforce calendar of meetings to drive organizational presence and goals.
• Salesforce minimums: 15 logged contacts daily, 2 scheduled meetings daily, quarterly event, 85 activities/week.
• Reviews with leadership the satisfaction levels of patients and referral sources.
• Maintains and builds upon referral contacts to expand presence and drive business and resource awareness.
• Represents the organization at industry events such as conferences, open houses, networking events.
• Implements specific relationship-building strategies of key referral groups (i.e. clinicians, judicial).
• Embraces a fast-paced, team environment focused on team goal achievement and open communication.
• Engages in weekly team calls/meetings as well as weekly coaching calls/meetings.
• Develops and maintains a quarterly business plan, reviews plan weekly to ensure achievement.
• Adheres to monthly marketing spend and submits Expensify reporting weekly.
• Demonstrates good verbal and written communication skills.
• Meets established quota of facility tours and presentations.
• Identifies new business opportunities within the target market.
• Maintains open communication with all team members and referral sources.
• Responds positively to changing situations in the work setting.
• Understands and adheres to all policies regarding patient rights, as well as anonymity and confidentiality of all patients past and present.
• Demonstrates objectivity and maturity under stress.
• Performs other duties as needed and/or directed by leadership.

Qualifications

• Graduate from an accredited college or university with a minimum of a Bachelor’s Degree in Public Relations or health-related field.
• A minimum of 1 to 3 years’ experience in public relations, communications or health-related field may substitute for a degree.

Requirements

• Demonstrates proficiency in communication, observation & written skills.
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws.
• Knowledge of Drug-Free Workplace Policies.
• Knowledge of Workplace Violence.
• Knowledge of Corporate Integrity & Ethics.
• Knowledge of addictions.
• Ability to interact with a multi-disciplinary team to assist in facets of the recovery program relating to physical health.
• Knowledge of the 12-Step Recovery Program.
• Knowledge and competency in problem solving, stress management, ethics and team building.
• Knowledge of alcohol and other drugs that includes:
• Alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual.
• Alcohol and addictive drugs and their impact on the family.
• Ability to determine if a medical emergency exists and to take appropriate action, when necessary.
• Knowledge of emergency procedures used in case of alcohol and/or drug overdose.
• Knowledge of First Aid and CPR.
• Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including:
• Confidentiality.
• Patient Rights.
• Professional Code of Ethics.
• Discrimination.
• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Expense account
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Company Description

Aliya Health Group is a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients with the tools needed to build a life in recovery that’s enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Vogue Recovery Center, Royal Life Centers, and South Coast Behavioral Health.