[Hiring] Senior Consultant, Professional Services - AI Services @Egnyte

Role Description

Our Global Technology Solutions team is looking for a Senior Consultant, Professional Services - AI Services, who will work on high-impact engagements in support of our customers within the Egnyte PS AI Services practice. As a Senior Consultant on the team, you will be responsible for building custom solutions and agents that integrate with customer data and workflows as well as internal and external AI models via MCP to unlock the full power of Egnyte’s AI-first platform for our customers.

The ideal candidate is a hands-on technical consultant and strong communicator, who can quickly understand customer use cases and deliver meaningful business value through AI-centric solutions. This is an extremely fast-paced role at the center of innovation for our team.

• Work with Egnyte’s customers to build custom solutions and workflows leveraging AI agents and Egnyte’s rich AI platform capabilities, as well as MCP integrations.
• Guide customers with custom prompts designed to maximize business value.
• Deliver solutions on-time, and with high quality.
• Engage directly with customers during pre-sales architecture reviews and throughout the engagement lifecycle to understand requirements and shape solution designs that meet their use cases and deliver true business value.
• Stay current with the rapidly evolving AI landscape that includes foundation models, agentic frameworks, and emerging MCP standards.
• Translate that knowledge into actionable guidance and solutions for customers.
• Collaborate with Egnyte Sales, Product, and Customer Success teams to identify expansion opportunities, provide technical expertise, and ensure customer value realization.
• Establish and document best practices, delivery frameworks, and reusable solution patterns for the AI Technical practice.
• Assess and advise customers on architecture patterns that best complement Egnyte’s platform.

Qualifications

• 7+ years of overall experience, with at least 3 years in a customer-facing Technology Consulting or Professional Services role.
• 3+ years of hands-on experience with state-of-the-art AI technologies, including large language models, agentic AI frameworks, and prompt engineering methodologies.
• Demonstrated experience with MCP (Model Context Protocol) integrations and agentic AI architectures; ability to advise customers and build working solutions in this space.
• Experience with Cloud platforms (AWS, Azure, or Google Cloud) and modern SaaS integration patterns; cloud certifications are a plus.
• Strong understanding of data privacy, security, and governance considerations as they apply to AI and custom development solutions in enterprise environments.
• Demonstrated experience engaging large enterprise customers as well as mid-market and SMB accounts; industry experience in AEC, Life Sciences/Biotech, or FinTech is a plus.
• Excellent communicator with the ability to translate complex technical concepts for business stakeholders and to build trust with senior customer decision-makers.
• Record of consistently meeting delivery objectives and expanding customer relationships at high-growth technology companies.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Requirements

• Strong technical skills in AI and cloud technologies.
• Ability to engage with customers effectively and understand their needs.
• Experience in delivering high-quality solutions on time.

Benefits

• Competitive salaries and comprehensive benefits.
• Company equity depending on role and level.
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time.
• 401(k) with company match.
• Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options.
• Up to 12 weeks of paid Parental and 10 weeks Adoption Leave to help you grow your family.
• Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland.
• Gym, cell phone, and internet reimbursement.
• Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP).
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access.
• HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place.
• One Medical virtual care, providing you with healthcare access across the country.