[Hiring] Adyen Configuration & Payment Optimization Consultant @RGP

Role Description

Our retail client is seeking an Adyen Configuration and Payment Optimization Consultant for an immediate and fully remote engagement. This role is critical to ensuring a secure and frictionless e-commerce payment experience ahead of the peak holiday season. You will leverage your deep expertise in Adyen Protect and fraud-rule configuration to optimize our client’s payment-processing system, balancing fraud prevention with customer experience. This is a remote consulting opportunity for an initial 3-month engagement, starting as soon as possible.

What You Will Work On

• Assess current Adyen fraud-prevention rule configurations and identify critical gaps.
• Redesign and refine fraud rules to reduce both fraud exposure and false declines.
• Analyze payment data, trends, and exceptions to configure optimized Adyen settings tailored to client’s transaction patterns.
• Collaborate with the client’s fraud management team to develop a sustainable strategy and executable roadmap for fraud control.
• Provide practical guidance and training to internal teams for self-sufficiency in managing Adyen Protect post-engagement.
• Ensure compliance and accuracy while enhancing approval rates and minimizing operational disruption during peak transaction periods.

Qualifications

• Proven Adyen Expertise: Hands-on experience with Adyen Protect and fraud-rule configuration is required.
• Ability to customize rule sets to address platform-specific behaviors (not merely replicate prior processor settings).
• Strong knowledge of payment optimization strategies for e-commerce channels; prior collaboration with fraud audit SMEs is a plus.
• Robust analytical and problem-solving skills to balance fraud prevention with legitimate transaction approvals.
• Excellent communication skills for clear stakeholder updates and solution documentation.
• Preferred Background: Experience supporting high-volume retail/e-commerce environments during critical transaction windows.
• Education/Certifications: Not formally required if experience is extensive and specialized in Adyen and payment risk management.

What You Can Expect

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
• Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).