[Hiring] Manager, Commercial Strategic Initiatives and AI Integration @NeoGenomics Laboratories

Role Description

The Commercial Strategic Initiatives and AI Integration Manager is responsible for defining and advancing the artificial intelligence (AI) strategy for the NeoGenomics Commercial organization, spanning both current state assessment and future state direction. This role establishes where and how AI creates measurable commercial advantage, prioritizes investment against the organization's growth objectives, and ensures that efforts are connected across Commercial functions rather than pursued in isolation.

This role requires a strategic thinker with direct AI or advanced analytics experience and the ability to lead cross-functional initiatives without direct authority to achieve measurable outcomes.

Core Responsibilities

• Develop and maintain a clear assessment of AI adoption across the Commercial organization, including tools in use, pilots underway, spend, capability gaps, and duplicated effort.
• Define the multi-year AI strategy for Commercial, including a prioritized roadmap, sequencing, and a defensible position on what the organization builds, buys, or defers.
• Serve as the connection point for AI across Commercial functions, ensuring each function has a clear path to applying AI against its own priorities and that the organization learns from every effort.
• Serve as the Commercial point of contact for AI across NeoGenomics, representing Commercial priorities, requirements, and constraints in enterprise discussions and bringing enterprise developments back into Commercial planning.
• Represent Commercial on enterprise project and governance teams aligned to AI initiatives, ensuring Commercial needs are reflected in decisions on tooling, data, and policy.
• Establish consistent criteria for evaluating AI opportunities, size the value, and bring recommendations to the Commercial Leadership Team.
• Lead a focused set of proof-of-concept initiatives that validate the strategy in practice, then transition successful efforts to the owning function with a plan for scale.
• Partner with Commercial Training to build AI fluency across the Commercial organization and drive at-scale adoption.
• Partner with DTS, Legal, and Compliance to ensure the Commercial approach to AI meets company standards for data governance, privacy, and protected health information (PHI).
• Monitor the vendor landscape, competitor activity, and the evolving regulatory environment as it affects commercial use of AI in diagnostics and translate those developments into recommendations for senior leadership.
• Communicate strategy, progress, and performance metrics to senior leadership and key stakeholders.
• Establish and execute the AI strategy that advances the growth objectives of the NeoGenomics Commercial organization.
• Represent the Commercial organization in enterprise AI initiatives and governance.
• Lead additional projects and strategic initiatives assigned by the Senior Director, Commercial Strategy.

Qualifications

• Bachelor's Degree required.
• Master's Degree preferred.
• 8+ years of experience in strategy, commercial operations, technology strategy, consulting, or a related field.
• 4+ years of experience leading cross-functional initiatives without direct authority.
• Direct experience with AI or advanced analytics, including a working understanding of current capabilities and their limitations.
• Strong strategic thinking and problem-solving capabilities, with the ability to translate an ambiguous and fast-moving environment into a clear plan with explicit trade-offs.
• Ability to build and maintain strong relationships with executives, partners, and stakeholders.
• Proven ability to work effectively with and influence peers, sales teams, and management.
• Data-driven mindset with the ability to leverage analytics to drive business decisions.
• Exceptional communication and interpersonal skills, with the ability to communicate effectively with both executive and technical audiences.
• Proven oral, written, telephone, and presentation skills.
• Proficiency with Microsoft Office programs.
• Strong organizational skills and attention to detail.
• Ability to work independently and in a collaborative team environment.

Preferred Qualifications

• Familiarity with oncology, hematology, and diagnostics businesses.
• Knowledge of clinical and/or laboratory market environments and products.
• Experience defining an enterprise or functional AI strategy in a regulated industry.
• Familiarity with data privacy and regulatory considerations associated with health data.
• Experience in commercial enablement functions such as analytics, training, or commercial operations.

Travel Required

• Travel as needed.