[Hiring] Director, AI Solutions Delivery & Operations @Pinnacle Group, Inc.

Role Description

The Director, AI & Enterprise Solutions will create the operational discipline required to move AI, automation, Salesforce, and enterprise technology initiatives from idea to implementation to measurable impact, while building scalable processes and platforms that support the organization’s continued growth and transformation.

Qualifications

• 8+ years of experience leading technology program delivery, solution design, digital transformation, enterprise applications, or technology-enabled business transformation.
• 3+ years of direct experience delivering AI, machine learning, intelligent automation, or advanced analytics initiatives preferred.
• Demonstrated experience managing complex, cross-functional technology initiatives from concept through production deployment.
• Experience working with enterprise CRM, ERP, ATS, VMS, or workforce technology platforms.
• Demonstrated experience translating business requirements into Salesforce or other enterprise platform solutions.
• Experience managing platform enhancement roadmaps, backlog prioritization, solution design, release readiness, and user adoption.
• Strong understanding of enterprise integrations, workflow automation, data structures, reporting, and platform governance.
• Salesforce Experience Cloud experience is strongly preferred.
• Direct experience within human capital management, workforce solutions, MSP, staffing, VMS, EOR, consulting, or professional services environments strongly preferred.
• Understanding of contingent workforce processes, supplier management, talent delivery, SOW/services procurement, and workforce operations is highly desirable.
• Proven ability to lead agile delivery teams, cross-functional implementation efforts, process transformation programs, and technology adoption initiatives.
• Strong ability to move between strategic discussions and detailed operational execution.
• Demonstrated ability to manage competing priorities across multiple business units and technology platforms.
• Strong problem-solving skills with the ability to identify root causes, evaluate tradeoffs, and drive decisions.
• Ability to communicate complex technical concepts clearly to business and executive audiences.

Requirements

• Enterprise AI & Automation Delivery
• Salesforce Strategy & Optimization
• Digital Transformation
• Program & Portfolio Management
• Business Process Design
• Enterprise Systems Integration
• Requirements & Functional Design
• Cross-Functional Leadership
• Change Management & Adoption
• Data-Driven Decision Making
• Governance & Risk Management
• Executive Communication
• Business Value & ROI Measurement

Success in the Role

Success in this role will be measured by the ability to turn enterprise strategy into deployed solutions that are adopted by the business and produce measurable results.