[Hiring] Sr. Director - CDL Operations @Ancora Education

Role Description

Reporting to the VP of CDL Operations, the Sr. Director of CDL Operations is responsible for ensuring that all CDL training locations are operating at the highest levels of safety, effectiveness, and efficiency with respect to the business plan. This position serves as the day-to-day operator for all CDL programs, campus training locations, equipment, and protocols. This leader has overall responsibility for:

• Federal and State regulatory compliance
• Curriculum development and implementation
• Training of staff and their ongoing development
• Conducting onboarding and training at all locations to ensure training standards are consistently upheld
• Executing plans for achieving and exceeding budgeted levels of growth and profitability
• Delivering optimal student learning experiences
• Collaborating with other Ancora departments to identify and drive best practices and continuous improvement

Qualifications

• High School Diploma or GED
• 5 years of commercial vehicle driving/training or related experience
• 5 years of program/team management experience
• Customer service oriented
• Proficiency in Google Suite
• Critical thinker with effective problem-solving skills
• Excellent analytical, financial, and problem-solving skills
• Superior verbal and written English language skills
• Attention to detail
• Ability to process multiple types of information and make judgments about moving from one task to another based on priority/importance
• Professionally polished

Requirements

• Ability to work in a fast-paced environment and meet deadlines of multiple concurrent tasks
• Ability to remain flexible and easily adapt to changes in work environment or schedule
• Ability to communicate effectively and provide a positive, professional impression via phone, email, text, and in-person to students and staff from diverse backgrounds
• Ability to assist the Admissions department with support and training needs as applicable
• Ability to work and succeed individually and as part of a team in a highly structured and regulated work environment
• Ability to work remotely in any/all states in which Ancora is licensed/approved to do business

Physical Demands

• Mobility & Balance: Ability to frequently climb in/out of the cab, bend, squat, kneel, twist, and reach to perform pre/post-trip inspections and navigate tight spaces
• Strength: Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading (if applicable)
• Endurance: Ability to sustain physical activity and be alert during extended driving and instructional periods, including exposure to varying weather conditions such as heat, cold, wind, rain, ice, or snow
• Sensory Acuity and Overall Health: Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations

Specific Tasks & Considerations

• Demonstrating Skills: Physically showing students how to couple/uncouple trailers, perform inspections, and maneuver the large vehicle
• Environmental Exposure: Working outdoors in various conditions including extreme heat, cold, rain, or snow while training

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.