[Hiring] Workforce Development Senior Associate @BAYADA Home Health Care

Role Description

The Senior Associate for the Workforce Development Programs will play a key role in supporting the program's goals by ensuring effective communication, efficient operational processes, and high-quality participant experiences. The role requires a mix of strategic thinking, data analysis, and communication planning skills to help improve program success metrics and participant satisfaction.

Key Responsibilities

• Communication & Outreach:
  • Develop and execute communication plans tailored to diverse audiences to achieve program goals.
  • Craft clear, compelling, and consistent messaging aligned with program branding and objectives.
  • Collaborate with marketing teams and oversee content creation and distribution across multiple channels.
• Program Operations & Support:
  • Maintain and organize program documentation to ensure accuracy and consistency across platforms.
  • Support the program team by analyzing operational workflows, identifying areas for improvement, and implementing process changes.
  • Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency.
  • Track the disbursement of financial awards, ensuring compliance with funder terms and guidelines.
  • Monitor and analyze communication performance metrics to optimize impact.
• Stakeholder Engagement:
  • Regularly update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals.
  • Collaborate with office leaders to resolve participant concerns, fostering satisfaction and retention.
• Data Analysis & Reporting:
  • Generate and analyze data reports to evaluate program metrics, trends, and success areas.
  • Monitor data quality and address discrepancies to uphold reporting standards.
  • Utilize insights from participant data to recommend enhancements to the participant experience.

Qualifications

• Bachelor’s degree in a related field (e.g., Communications, Business, Public Administration) or equivalent experience.
• 3-5 years of experience in program management, workforce development, or a related field.
• Familiarity with workforce development trends and practices is a plus.

Requirements

• Strong writing and communication skills with the ability to adapt messages to various audiences.
• Proven ability to develop and implement comprehensive communication strategies.
• Proficient in project management and familiarity with tools such as Monday Work Management (or equivalent platforms).
• Data analysis and reporting skills, with the ability to interpret metrics and present actionable insights.
• Critical thinking, problem-solving, and conflict resolution capabilities.
• Detail-oriented and adept at maintaining high standards of accuracy and consistency.
• Team-oriented with the ability to collaborate across multiple departments and levels of leadership.

Benefits

• Base Salary: $65,000-$80,000 / year depending on qualifications.
• Bonus Opportunity available.
• BAYADA offers a comprehensive benefits plan that includes:
  • Paid holidays, vacation and sick leave.
  • Vision, dental and medical health plans.
  • Employer paid life insurance.
  • 401k with company match.
  • Direct deposit and employee assistance program.