Trainer @Businessolver

[Hiring] Trainer @Businessolver

Mar 26, 2025 - Businessolver is hiring a remote Trainer. 💸 Salary: $45,000 to $71,000 per year. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Member Services Trainer will be responsible for the development and delivery of virtual classroom and online training modules for Member Services.

Manage all phases of instructional design and deliver effective training for a rapidly growing call center department.
Thrive in an innovative, fast-paced environment and seek ways to improve learning solutions.
Draw on extensive knowledge of adult learning principles to develop a variety of training methods.
Take ownership in keeping the audience accountable and engaged while ensuring retention of knowledge.

The Gig:

Design, develop and deliver training solutions (Virtual facilitator led and eLearning).
Design training materials based on data and research.
Tailor personalized learning to employees’ specific training needs and abilities.
Deliver instructor-led new hire, continued education, specialty training (COBRA, Spending Accounts, Retiree and Health Exchange), and client specific training to the Member Service team.
Collaborate with other trainers, experts, leadership, and stakeholders to ensure the quality and relevance of the training.
Coordinate with subject matter experts, leadership, and stakeholders to identify training needs and gaps and align training objectives with business goals.
Identify and analyze key opportunities to improve Quality and NPS (Net Promoter Score) through data analytics and sentiment analysis (artificial intelligence).
Evaluate and report on training success metrics, including conducting lesson learned sessions and providing feedback and recommendations for improvement.
Measure and evaluate training effectiveness through learner surveys and performance reporting to the Member Services leadership team.
Leverage predictive analytics via artificial intelligence to identify employees at risk who may need additional support and training.
Coordinate and complete training tasks (LMS maintenance, training schedule coordination, completion reports, etc.).
Update and maintain training materials, standard operating procedures, and best practices documentation.
May perform other duties as assigned.

Qualifications

2-3 years of training discovery, design, development, and facilitation.
A bachelor’s degree in a related field or equivalent work experience (Training & Development, Instructional Design, or Business Management).
Excellent organizational, interpersonal, and communication skills.
Ability to manage multiple priorities in a project-driven environment.
Flexibility and adaptability to meet multiple priorities, critical deadlines, and shifting client training needs.
Strong consulting, analytical and problem-solving skills.
Ability to work independently and in large and small groups.
Strong ability to develop creative and innovative training solutions.

Requirements

The pay range for this position is $45,000 to $71,000 per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Benefits

If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here .

Company Description

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Similar Remote Jobs

Kickstart Your Job Search

Need advice to apply? Join our free Webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »

Unlock 54,375 additional remote jobs, advanced search & email notifications

Get Access Now

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Try for free - no card required.

Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > All others

Trainer @Businessolver

All others

Salary 💸 $45,000 to $71,000 per year	Remote Location USA
Job Type full-time	Posted Mar 26, 2025

Apply for this position Unlock 54,375 Remote Jobs

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Trainer Apply for this position Unlock 54,375 Remote Jobs

Get daily remote job opportunities in your inbox

[Hiring] Trainer @Businessolver

Similar Remote Jobs

More jobs at Businessolver

More Education jobs

More jobs in USA

Kickstart Your Job Search