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Data Analysis
Senior Social Listening Analyst
@JeffreyM Consulting
[Hiring] Senior Social Listening Analyst @JeffreyM Consulting
Mar 29, 2025 - JeffreyM Consulting is hiring a remote Senior Social Listening Analyst. 💸 Salary: $110,000-115,000/yr doe. 📍Location: USA.
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Role Description
This is a contract role that goes through December 2025 with potential to extend.
The Senior Consultant will be responsible for utilizing advanced listening and reporting tools to gather actionable insights that will inform marketing strategies and enhance our developer communities. Your analytical skills will be crucial in interpreting data and translating it into clear, comprehensive reports that will drive decision-making across multiple departments.
- Work closely with the social media team to monitor, manage and create dashboards, monthly reporting, and participate in the social engagement team.
- Manage engagement initiatives, fostering strong relationships within our developer communities and ensuring active participation.
- Thrive in a fast-paced startup environment, have a keen eye for detail, a passion for social media, and the ability to distill large volumes of data into meaningful stories.
Key Responsibilities
- Be a subject matter expert in Social Listening and develop and implement social listening strategies to monitor brand sentiment, emerging trends, and conversations within the blockchain community.
- Utilize Sprinklr to design and manage sophisticated listening dashboards and keyword queries to monitor social media platforms.
- Conduct in-depth analysis of social media data to uncover trends, sentiment, influencers, and emerging issues.
- Generate comprehensive reports and present insights to senior leadership and stakeholders.
- Monitor and analyze competitor activities and industry trends to inform strategic planning.
- Collaborate cross-functionally to ensure social media listening efforts support overall business goals.
- Continuously refine and optimize listening queries and dashboards for greater accuracy and relevance.
- Collaborate with engagement team and support engagement efforts to drive engagement.
- Stay up-to-date with the latest trends in blockchain technology, Web3, and social media.
- Triage and manage ad-hoc projects, reporting, and listening query requests.
Qualifications
- Bachelor’s degree in Marketing, Data Analytics, a related field, or equivalent experience in research and insights.
- Minimum of 6 years of experience in social media listening, analysis, or a related field.
- Experience working as a community manager or engagement manager.
- Proven experience in social listening, digital analytics, or market research, ideally within the tech or blockchain industries.
- Strong analytical skills with the ability to interpret complex data sets and translate findings into actionable insights.
- Familiarity with social listening tools (e.g., Sprinklr) and data visualization platforms.
- Excellent communication and presentation skills, with the ability to convey insights to diverse audiences.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Ability to adapt and change directions as needed.
- Experience working in a fast-paced start-up environment is preferred.
- Experience with Hubspot or other CRMs is a plus.
Skills
- Expert proficiency in Sprinklr listening, reporting and engagement dashboards.
- Exceptional analytical and critical thinking skills.
- Experience with Microsoft programs – Word, Excel, and PowerPoint. Teams and AI tools a plus.
- Advanced proficiency in data visualization tools (e.g., Tableau, Power BI).
- Excellent written and verbal communication skills.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- Deep understanding of social media platforms and their respective analytics tools.
Benefits
- Compensation: $110,000-115,000/yr DOE
- 75% of employee-only Medical & Dental coverage
- Vision – opt-in available
- 401K
- PTO
- Laptop
- Life Insurance, Disability Insurance, AD&D coverage
- Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance – opt-in available
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Data Analysis
Data Analysis
|
Salary
💸
$110,000-115,000/yr doe
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
