[Hiring] Data Integrations Champion @Businessolver
Mar 20, 2025 - Businessolver is hiring a remote Data Integrations Champion. đź’¸ Salary: $16.50 to $25.85 per hour. đź“ŤLocation: USA.
Role Description
Join Businessolver, where we redefine excellence in benefits administration and client service. The successful Data Integrations Benefits Analyst "Champion" will need to be a passionate individual with a strong drive to deliver delight to our clients. In this role, you'll make sure that every interaction with Businessolver is a model of service, with warmth, charm, and efficiency. We want clients to fall in love with our system and Businessolver in general. That's where you come in.
- Ensure positive client experiences through high quality service and communication
- Respond to shared inbox inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution
- Review and work all open cases for clients
- Manage client deliverables, track progress and complete assigned work through company planning tools
- Maintain accountability for inbound and outbound files
- Maintain carrier and client SFTP setup and completion of updates as needed
- Daily review of incoming data files, and carrier discrepancy reporting
- Execution of client specific process and procedure
- Complete risk mitigation reporting to include audits, team activity and case manager reports
- Communicate daily to alert team of issues or red flags with client data or files, reviewing warnings, errors and file failures during daily stand-up and identifying team members responsible for resolution
- Working with Carriers on ongoing file updates and requests
- Function as the primary point of communication for our Carrier partners
- Communicate updates to Client Services and technical partners as required
- Identify root cause of any systemic issues
Qualifications
- Minimum of 2 years’ experience focused on employee benefits and/or benefits administration
- Bachelor’s Degree or equivalent experience
- Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables)
- Tech savvy – must have a comfort level with learning and utilizing new technology
- Ideal candidates will possess a background heavy with utilizing benefit administration systems or other Human Capital Management platforms (HCM)
- Experience with HRIS and/or HCM system administration and configuration is a homerun!!!
- Experience with carrier files (or EDI in general) is also ideal
- Excellent communication skills (especially related to technology), both written and verbal, with the ability to self-manage and manage multiple priorities
- Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer
- High comfort level interacting with external clients and the ability to resolve conflicts (with both internal and external partners)
- Natural ability to build and maintain relationships as well as being a natural collaborator and team player
- Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!!
- Ability to maintain grace under pressure – especially during the busy season
Requirements
- The pay range for this position is $16.50 to $25.85 per hour (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).
- This role is eligible to participate in the annual bonus incentive plan.
- If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: Businessolver Benefits Guide
Company Description
Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs since 1998. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$16.50 to $25.85 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
