[Hiring] Temporary Sourcing and Configuration Coordinator @Dragonfly Health

Role Description

This role is foundational to ensuring our systems accurately reflect how we do business with clients and providers. The quality of this work directly impacts billing accuracy, operational efficiency, and the overall client experience. Errors in configuration can lead to downstream issues across multiple teams, while strong execution enables scalability and consistency across our national network. In short, this role sits at the intersection of contracts, systems, and operations—and is critical to delivering reliable, high-quality service.

What you will do

• Configure contracted pricing, billing terms, and service parameters within internal systems to ensure accurate invoicing and ordering functionality.
• Translate contract language (fee schedules, terms, amendments) into system configurations and updates.
• Support implementation of new clients and providers by setting up and maintaining accurate system data.
• Maintain and update provider, client, and equipment catalog data to reflect current offerings and contract terms.
• Partner cross-functionally with Contracting, Implementation, Billing, and Client Services teams to resolve issues and ensure alignment.
• Perform ongoing system audits and quality checks to ensure 100% accuracy in configuration work.
• Serve as a resource for troubleshooting configuration issues and improving system processes.

Qualifications

• Strong attention to detail with a track record of maintaining accuracy in data entry, billing, or system configuration work.
• Experience working with contracts, pricing structures, or billing processes (healthcare or DME preferred).
• Analytical mindset with the ability to interpret data, identify discrepancies, and resolve issues.
• Proficiency in Excel and comfort working with systems, databases, or operational platforms.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication skills and ability to collaborate across teams.
• Self-directed, organized, and proactive in identifying and solving problems.

Benefits

• Competitive Pay $20.00 per hour.
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.).
• Growth Opportunity and Career Advancement.
• Agile and Adaptable team culture.
• Innovative and revolutionary technology solutions.
• A higher calling to provide quality patient care.