[Hiring] Telephone Claims Adjuster @Allstate

Role Description

Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are hiring experienced auto liability claims adjusters for our West Coast team. The role is remote, but candidates should be located in either Pacific, Mountain, or Central time zones and able to work West Coast hours (8am to 5pm Pacific Time).

Every claim presents a new challenge. This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners.

Key Responsibilities

• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Insurance Claims Investigations

Compensation

• Adjuster Analyst III: $21.20 -- $34.69/hr
• Adjuster Consultant I: $26.49 -- $40.99/hr
• Adjuster Consultant II: $28.03 -- $43.70/hr
• Adjuster Sr Consultant I: $35.82 -- $50.24/hr

Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home.
• Dedicated, private workspace free from distractions required when working from home.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.