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Technical Consultant
@Degreed
[Hiring] Technical Consultant @Degreed
Mar 21, 2025 - Degreed is hiring a remote Technical Consultant. đź’¸ Salary: unspecified. đź“ŤLocation: EMEA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Technical Consultant is a member of the Degreed Professional Services team working to implement technical solutions, products, and integrations throughout the client lifecycle.
- Act as a technical counterpart to clients assisting with implementing Degreed products, integrations, and technical service engagements
- Host technical training sessions with client/provider teams to support client milestones and projects
- Use technical and product expertise to consult with clients/providers on system configurations, user access criteria, SSO authentication, data/content integrations that meet business needs and minimize risk
- Produce all requirements and final design documentation for implementation of new products and services
- Test and troubleshoot technical end-user and system components throughout projects to ensure they meet requirements
- Consult on best practices for common product questions and consult with clients to find technical solutions to roadblocks
- Collaborate with account teams to increase adoption and client satisfaction
- Manage concurrent client projects, ensuring they are completed on time and within budget using tools such as Precursive and Zendesk
Qualifications
- 5+ years of technical account management or technical implementation experience with an emphasis on technical integrations for enterprise-wide deployments
- Strong technical acumen with hands-on technical skills (including API, FTP, SAML, and other data transfer protocols)
- Experience managing and overseeing multiple projects concurrently
- Experience acting as a technical advisor helping to deliver on client business objectives and recommending solutions to challenges
- Attention to detail and the ability to prioritize, organize, and operate in a fast-moving, entrepreneurial start-up environment
- Experience in HCM, Talent Management, or HRIS consulting within a professional services or customer experience organization, SaaS experience preferred
- Willingness to travel
- Ability to explain technical information to a non-technical audience and someone who excels at nurturing client relationships
Benefits
- Comprehensive benefits package designed to support your well-being, growth, and success
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| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
đź’¸
unspecified
|
Remote
Location
EMEA
|
|
Job Type
unspecified
|
Posted
Mar 21, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
