[Hiring] Solutions Engineer @Vividly

Role Description

We’re looking for a Solutions Engineer who can bring deep CPG knowledge into the sales process and translate complex customer challenges into compelling Vividly solutions. This role is ideal for someone who understands how CPG organizations actually operate, particularly across trade promotions, deductions, accounting, sales finance, or revenue management, and wants to apply that expertise in a technology environment.

You don't need to come in knowing every Vividly feature or having spent your career as a traditional Solutions Engineer. We can teach our product, technology, and demonstration methodology. What we're looking for is someone who can understand a customer's business quickly, ask the right questions, connect the dots across workflows, and communicate a solution with credibility.

What You'll Achieve

• Become an expert in Vividly and serve as a trusted solution partner throughout the sales process.
• Partner closely with Account Executives to understand how prospective customers manage trade today.
• Lead discovery and tailored demonstrations across workflows such as trade promotion planning, deductions, accruals, forecasting, reporting, and financial reconciliation.
• Work with stakeholders across Sales, Accounting, Finance, Operations, and IT, adapting the solution story to what matters most to each audience.
• Play an important role in setting customers up for successful onboarding.
• Help strengthen how Vividly sells by developing reusable solution stories and improving discovery practices.

In This Role, You'll Help The Team:

• Lead business and solution discovery alongside Account Executives to understand customer workflows, pain points, priorities, and desired outcomes.
• Deliver compelling, tailored demonstrations that connect Vividly capabilities to real customer problems and business outcomes.
• Understand and solution across trade planning, deductions, accruals, forecasting, reporting, profitability, and related CPG workflows.
• Translate complex customer processes into clear future-state workflows within Vividly.
• Engage confidently with stakeholders across Sales, Accounting, Finance, Operations, IT, and executive leadership.
• Uncover requirements customers may not initially recognize by asking thoughtful questions.
• Understand the customer's broader technology and data environment, including ERP systems and other systems supporting trade.
• Partner with Integration Solutions Engineering when deeper technical discovery or integration feasibility validation is required.
• Identify implementation dependencies, potential solution gaps, risks, and customer readiness considerations before Closed Won.
• Document key workflows, requirements, assumptions, decisions, and commitments.
• Stay current on Vividly capabilities, integrations, product releases, and relevant CPG industry trends.
• Help develop reusable demonstrations, discovery frameworks, solution patterns, and enablement.
• Serve as a CPG subject matter expert across the organization.

Qualifications

• 3+ years of experience in Solutions Engineering, Solutions Consulting, or a similar customer-facing solution role.
• CPG industry experience strongly preferred but not required.
• Experience solutioning complex business, commercial, or financial workflows.
• Experience discovering and solutioning complex business and financial workflows.
• Strong communication skills and ability to present to groups.
• Experience working with ERP systems such as NetSuite, SAP, Microsoft Dynamics, etc.
• Technical curiosity to understand integrations, APIs, data flows, and system dependencies.
• Ability to operate independently and adapt to changing requirements.
• Strong judgment and know when to pull in SMEs.

Requirements

• Ability to quickly understand how a business operates and identify underlying problems.
• Comfortable presenting to stakeholders with different levels of seniority.
• Curious and consultative, comfortable asking challenging questions.
• Learn software quickly and navigate complex SaaS applications.
• Desire to have a foundational impact at a high-growth startup.

Compensation Range

• Base salary: $100,000 - $130,000 per year.
• On-Target Earnings (OTE): $180,000 per year.

Benefits

• A modern, remote-first workplace with a stipend for home office setup.
• Flexible Time Off to help prevent burnout and fuel creativity.
• Healthcare, Dental and Vision coverage with 100% of monthly premiums covered.
• 401(k) with a 3% employer contribution.
• Weekly $20 Sharebite Meal Stipend.
• Monthly $50 Wellness Reimbursement.
• Monthly $200 Remote Work Stipend.

Why Choose Vividly?

• Commitment to values such as Kind Ambition, Keep It Real, Customer Love, Own It, Urgency Wins, and Pull Together.