[Hiring] Solutions Engineer @Logitech

Role Description

The Solutions Engineer is a revenue-facing technical leader who partners with assigned salespeople to make opportunities winnable. This person leads discovery, solution design, technical validation, demonstrations, proof-of-concept engagements, competitive positioning, and clear follow-through.

• Sales Partnership & Solution Design:
  • Partner with assigned salespeople as technical co-pilots, working from one account and opportunity plan.
  • Lead discovery and design Logitech solutions that address customer goals, environments, stakeholders, risks, and success criteria.
  • Align on objectives and roles before important customer engagements, then close the loop with clear owners, decisions, and next steps.
• Proof of Concept (PoC) Execution:
  • Lead PoC engagements to validate Logitech solutions in real-world environments.
  • Lead evaluations with defined scope, success criteria, owners, timelines, and decision points, documenting outcomes and next steps.
• Technical Pre-Sales Leadership:
  • Lead technical discovery and address objections with clear, credible guidance for customers and sales teams.
  • Shape competitive technical positioning and connect Logitech’s capabilities to customer outcomes and business value.
  • Own the technical strategy for high-impact opportunities and communicate material risks, decisions, and next steps.
• Customer Engagement & Influence:
  • Conduct technical deep dives, addressing IT/AV concerns, deployment strategies, and product functionality.
  • Develop trusted relationships with key stakeholders and technical decision-makers, serving as a go-to advisor for collaboration solutions.
  • Deliver training sessions and enablement workshops to improve customer understanding and adoption of Logitech products.
• Cross-Functional Collaboration:
  • Partner with product teams to communicate customer-driven insights and influence future product development.
  • Work with marketing teams to refine messaging and competitive positioning for Logitech solutions.
  • Collaborate with support teams to ensure smooth deployment experiences and provide input on improving technical documentation.
• Documentation & Knowledge Sharing:
  • Maintain visibility of meaningful technical work, risks, decisions, and outcomes in Salesforce and other company systems.
  • Maintain an optimized home lab or demo environment to test new product features and demonstrate Logitech’s solutions.

Qualifications

• Experience in solutions engineering, sales engineering, or technical consulting in IT/AV.
• Experience working with enterprise, mid-market, or channel partners in a technical sales capacity.
• Background in pre-sales solution design, IT infrastructure, AV deployments, or collaboration technologies.
• Ability to navigate technical sales cycles, handling customer concerns and validating product feasibility.
• Deep understanding of video collaboration solutions (Microsoft Teams, Zoom, Google Meet, Webex).
• Strong networking knowledge, including TCP/IP, VLANs, QoS, security configurations, and cloud-based collaboration tools.
• Experience with AV system design, including microphones, speakers, cameras, and room acoustics.
• Familiarity with device management platforms, cloud infrastructure, and API-based integrations.
• Strong discovery, presentation, demonstration, storytelling, and executive communication skills.
• Ability to connect technical capabilities to customer outcomes and business value.
• Professional reliability, responsiveness, judgment, and follow-through in a customer-facing environment.
• Comfort operating with autonomy, ambiguity, and accountability without requiring daily task direction.
• Operate independently across complex accounts and opportunities while keeping leadership informed of material risks and decisions.
• Influence customers, sales partners, peers, and cross-functional teams without relying on formal authority.
• Recognize patterns across the territory, mentor peers, and help raise the quality of the broader Solutions Engineering organization.

Requirements

• Regular travel throughout Southern California is expected for customer meetings, partner engagements, and internal collaboration.
• Regular travel into our Irvine office location for customer visits and collaboration.
• Up to 50% travel may be required, including overnight travel for customer visits, internal meetings, and industry events.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional and Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic and Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto, Home, and Pet Insurance