[Hiring] Senior Solutions Engineer @Uplynk

Role Description

• Lead technical discovery, solution architecture, demonstrations, RFP/RFI responses, and proofs of concept.
• Design end-to-end Uplynk solutions across live, linear, VOD, FAST, SSAI, DRM, and distribution.
• Architect Cloud MCR, disaster recovery, and Satellite-to-IP solutions.
• Design resilient multi-cloud architectures across AWS, Google Cloud, OCI, and Azure.
• Translate customer requirements into architectures, workflows, and implementation plans.
• Evaluate customer environments for improvements in resiliency, automation, latency, operations, and cost.
• Design solutions supporting mission-critical 24x7 streaming operations.
• Identify when Uplynk capabilities, partner technologies, or product enhancements are required to deliver a complete solution.
• Partner with Product and Engineering to communicate customer requirements and influence platform capabilities.
• Develop reusable architectures, demonstrations, and technical best practices for the Solutions Engineering organization.

Uplynk & Streaming Expertise

• Strong knowledge of Uplynk or the ability to rapidly develop expertise across:
  • Uplynk Live, Linear, VOD, Studio, and APIs
  • Live ingest, encoding, transcoding, and adaptive bitrate profiles
  • Channel scheduling, linear playout, and Live-to-VOD
  • FAST channel creation and distribution
  • SSAI, ad monetization, and SCTE-35
  • DRM and premium content protection
  • Closed captions and multi-audio workflows
  • Content syndication and distribution
  • CDN and multi-CDN architectures
  • Monitoring, alerting, and workflow automation
  • StreamOps and managed operational services
  • Third-party contribution, playout, monitoring, monetization, and distribution integrations

Broadcast, MCR & Satellite-to-IP

• Strong understanding of traditional and cloud-based broadcast environments, including:
  • Master Control and linear channel origination
  • Cloud MCR and disaster recovery
  • Primary/backup signal paths and automated failover
  • 24x7 broadcast and streaming operations
  • Monitoring, incident response, and operational escalation
  • Satellite contribution and distribution
  • Satellite-to-IP migration
  • Enterprise IPTV
  • SRT, Zixi, RTP/UDP, and professional IP video transport
  • Hybrid satellite, IP, and cloud environments

Cloud & Technical Expertise

• Strong working knowledge of:
  • AWS, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and/or Azure
  • Multi-cloud and hybrid-cloud architectures
  • Cloud networking, compute, storage, and connectivity
  • Broadcast and OTT video architectures
  • H.264/AVC and HEVC
  • MPEG transport streams
  • HLS and MPEG-DASH
  • SRT, Zixi, RTP/UDP, and RTMP
  • SCTE-35/SCTE-104
  • SSAI and dynamic ad insertion
  • DRM and content security
  • APIs and workflow automation
  • Video monitoring and observability

Qualifications

• 7+ years of experience in Solutions Engineering, Sales Engineering, Broadcast Engineering, Video Architecture, or a related technical role.
• Strong experience with broadcast, OTT, streaming, or enterprise video platforms.
• Uplynk experience strongly preferred.
• Experience designing complex live and linear video architectures.
• Experience with Cloud MCR, disaster recovery, or Satellite-to-IP workflows preferred.
• Experience supporting mission-critical 24x7 streaming or broadcast operations.
• Experience designing solutions across multiple public cloud environments.
• Strong understanding of FAST, DRM, SSAI, and premium live video workflows.
• Ability to independently lead complex technical customer engagements.
• Strong troubleshooting, communication, and presentation skills.
• Ability to communicate effectively with technical teams, operators, partners, and senior executives.

What Success Looks Like

• A successful Senior Solutions Engineer becomes a trusted technical advisor to customers and the Uplynk organization.
• They can quickly understand a complex broadcast or streaming environment, identify technical and operational challenges, and design a practical Uplynk-powered solution using cloud infrastructure and partner technologies where appropriate.
• They are equally comfortable demonstrating Uplynk, architecting Cloud MCR and disaster recovery solutions, designing Satellite-to-IP migrations, supporting FAST and DRM workflows, and troubleshooting mission-critical 24x7 video services.
• Beyond individual opportunities, they help Uplynk scale by creating repeatable architectures, demonstrations, and solution patterns that can be leveraged across customers and the broader Solutions Engineering organization.