[Hiring] Solutions Design Analyst @Clario

Role Description

At Clario, part of Thermo Fisher Scientific we are seeking a detail-oriented and collaborative Solutions Design Analyst to join our team in Costa Rica. In this role, you will be responsible for delivering high-quality eCOA (electronic Clinical Outcome Assessment) solution designs for our pharmaceutical and biotechnology clients. You will work closely with cross-functional teams to review study protocols, translate client requirements into optimized solution designs, and ensure accurate and efficient project delivery aligned with clinical objectives.

Responsibilities

• Coordinate the overall Solutions Design Process for client studies.
• Review clinical trial protocols to identify solution needs and define study-specific eCOA designs.
• Gather sponsor requirements and recommend Clario’s best design components to meet study needs.
• Create and maintain design specifications ensuring consistency across data capture, delivery, and database structures.
• Collaborate with Project Management, Data Management, Product, and Clinical Systems Translation & Licensing (CSTL) to align on requirements and data integrity.
• Present solution designs during internal and external milestone meetings.
• Support project scoping, change control, and testing processes as needed.
• Contribute to product and process improvement initiatives.
• Maintain organized documentation and support study tracking efforts.

Qualifications

• Bachelor’s degree (BS/BA) or equivalent; degree in science or healthcare-related field preferred.
• Minimum 3 years of experience in clinical trials or equivalent role.
• Ability to interpret clinical trial documentation such as protocols, questionnaires, and data models.
• Proven experience in translating client requirements into design specifications.
• Strong collaboration and communication skills, with experience interacting with clients at all levels.
• Familiarity with FDA regulatory processes and clinical research standards.
• Highly organized, self-directed, and comfortable managing multiple projects in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Proficiency in MS Office Suite; experience with technical documentation tools a plus.
• Fluent English communication skills, both written and verbal, are required.
• Based in Costa Rica, with ability to work fully remote.

Benefits

• Competitive compensation
• Private health insurance
• Engaging employee programs
• Flexible work schedules
• Attractive PTO plan
• Flexible workspace options

Company Description

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.