[Hiring] Solutions Consultant @Masabi

Role Description

Transit agencies commit when they can see exactly how Masabi's platform solves their problem. As a Solutions Consultant, that's your job: connecting what an agency needs to what our platform delivers, partnering with Business Development on the technical strategy and relationships that win business in your focus market, and shaping how we show up from a solution perspective at every step from first conversation through procurement and into delivery.

You'll go deep on both sides: the transit agency world, and our own product, especially our open platform and what makes working with Masabi different. That depth is what lets you shape solutions that genuinely solve an agency's problem rather than just answering their RFP.

Before we win, you'll be hands-on in the deal:

• Bringing technical stakeholders in early
• Shaping how our product answers what a bid is asking for
• Running demos
• Flagging gaps for Product and Engineering to consider for the roadmap

Once we win, you'll turn the agreed solution into something Delivery can build, and help Product, Engineering and PMO understand what's needed. What you learn from agencies along the way feeds back into Product's view of market demand. If that mix of commercial and technical appeals, you'll do well here.

Qualifications

• You've worked in technical consulting, solutions engineering or a product-focused role
• APIs, data models and integration flows are familiar territory
• You've contributed to RFPs, SoWs or structured procurement responses
• You can guide a room of different stakeholders through a complex topic and reach a practical answer together
• You've worked with enterprise or public-sector customers in complex environments, such as transit, mobility, govtech or fintech
• Commercial, technical and delivery considerations are things you weigh together when shaping a solution
• You communicate clearly, and you adjust how you explain things depending on who you're talking to
• You work well across teams, and you're comfortable when the picture isn't complete yet

Requirements

• Familiarity with fare collection systems or transit agency environments
• Experience with partner integrations involving third-party hardware or SaaS platforms
• Experience in another regulated, tender-led sector
• Experience improving documentation, diagrams or enablement material for partners and new hires

Benefits

• Join a team that’s at the forefront of urban mobility innovation
• Dynamic and supportive environment
• Opportunity to make a significant impact in transit systems around the globe
• Support for your career journey
• Culture of openness and trust
• Empowerment to bring your authentic self to work

Company Description

At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.