[Hiring] ServiceNow Architect @Inficare Technologies

Role Description

Our client is seeking an experienced and highly skilled ServiceNow Architect to design, develop, and implement enterprise-grade ServiceNow solutions. You will collaborate with key stakeholders to translate complex business requirements into scalable technical solutions across the ServiceNow platform.

Key Responsibilities

• Analyze and document business processes to drive successful platform configuration and development
• Develop and maintain workflows, forms, reports, and integrations within ServiceNow
• Configure and customize ServiceNow applications to meet specific business needs
• Conduct regular reviews and audits of the ServiceNow instance for performance and security
• Mentor junior team members and foster a culture of continuous learning
• Identify process improvement and automation opportunities within the platform

Qualifications

• ServiceNow platform architecture, design, and development best practices
• Proficiency in ITSM, ITOM, ITBM, and Asset Management modules
• Expertise in Discovery, Service Mapping, IRE, LDAP, Import Sets, Notifications, Events, ACLs, Flows, Workflows, and Service Portal
• ServiceNow scripting: JavaScript, Glide API, API integrations, and web services
• Strong understanding of ITIL processes and methodologies

Preferred Skills

• ServiceNow certifications: Certified Implementation Specialist (CIS), Certified Application Developer (CAD), or Certified System Administrator (CSA)
• Experience leading full lifecycle ServiceNow implementation projects

Location & Work Model

• Dallas, TX preferred. Remote candidates will be considered.

Engagement Details

• Long-term contract engagement. Immediate start preferred.