[Hiring] Senior Subrogation Recovery Adjuster @Crawford & Company

Role Description

• Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls.
• Communicates over the phone to ensure understanding of reports and documents.
• Performs an evaluation of the loss to determine potential total losses using established procedures.
• Interprets statutes and case laws to build a strong case for coverage and liability.
• Files subrogation claims in Arbitration Forums with persuasive arguments.
• Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims.
• Effectively follows appropriate process for assignment of claims to adjusters.
• Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
• Proficient use of MS Office applications and PDF documents.
• Decisive and organized, with strong organizational skills.
• Adapts to occasional high-pressure situations.
• Familiarity with claims-handling procedures.
• Performs other various duties as assigned.
• Should be able to work independently with little to no supervision.
• Be able to handle more complex/higher exposure claims.
• Demonstrate knowledge/Ability to assist the team manager in assignment/assessment of claims.
• Provide training/mentor less experienced team members.
• Attend and handles mediation/arbitrations on other team members' cases in addition to their own.

Qualifications

• 4-year bachelor's degree preferred
• 7+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
• Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.

Requirements

• Proficient use of MS Office applications and PDF documents.
• Decisive and organized, with strong organizational skills.
• Adapts to occasional high-pressure situations.
• Familiarity with claims-handling procedures.

Benefits

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Paid Parental Leave
• Supplemental Health Benefits
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.