[Hiring] Senior Solution Engineer @Contentful

Role Description

Contentful is on a mission to help our customers be successful in the digital first era. As a Senior Solution Engineer, you would play a critical role in helping our customers realize how Contentful can assist them with their digital transformation efforts, regardless of their existing digital maturity.

• Work with Account Executives through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, proofs of concept, and more.
• Dive into an immersive onboarding experience to learn the Contentful product, APIs, SDKs, CLI, and partner ecosystem.
• Become a professional Solution Engineer and learn Enterprise presentation frameworks.
• Understand the Content Management competitive landscape and complementary stack solutions.
• Create deep relationships within your team and beyond.
• Make an impact on sales revenue by co-piloting sales opportunities with Account Executives.
• Seek to understand customer’s short-term and long-term digital objectives, their current and future technology stack, and challenges in reaching their goals.
• Validate and illustrate how Contentful can help customers with their digital transformation efforts through customized product demonstrations and proofs of concept.
• Assist with RFIs, RFPs, and Security questionnaires, liaising with other departments for finalization.
• Relay product feedback to Product Management, Marketing, and Sales.
• Collaborate with Solution Architects and Customer Success Managers to ensure successful implementation and launch of projects.
• Understand prospects’ project requirements, validate these against our platform, and identify and mitigate technical and business risks.
• Travel onsite with customers when necessary.
• Work on internal projects that impact how the Solution Engineering team operates and grows.
• Expect strong leadership and a safe environment to grow your career.

Qualifications

• 5+ years of Solution Engineering experience selling SaaS or related industry experience selling to Marketing & Marketing-adjacent teams.
• Demonstrated proficiency in conveying technical and business knowledge to a mixed audience of business and technical stakeholders.
• Experience with Rest APIs.

Requirements

• Experience working with a Content Management Platform or similar technology (nice to have).
• Familiarity with web technologies (Javascript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics, and security (nice to have).
• Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.) (nice to have).

Benefits

• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% for dependents.
• Fertility and family-building benefits, including a lifetime reimbursable wallet.
• A generous amount of paid time off, including vacation days, sick days, compassion days, education days, and volunteer days.
• Company-paid parental leave.
• Personal annual education budget to improve skills and grow in your career.
• Full range of virtual and in-person events, including workshops and team activities.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.
• Typical base salary range for this position is $134,750-$180,250 annually; higher in select cities.