[Hiring] Senior Salesforce Administrator @Lamb Weston

Role Description

Lamb Weston is looking for an experienced Sr. Salesforce Admin to support the ongoing delivery, enhancement, and stability of our Salesforce platform. This role will play a key part in enabling sales and service operations by delivering scalable solutions, supporting project-based implementations, and maintaining a reliable production environment. The role partners closely with Salesforce Administrators and stakeholders across the globe and works alongside an AMS-partner (Application Managed Services). The ideal candidate is a proactive problem solver with deep platform expertise, strong collaboration skills, and experience in managing enterprise-level Salesforce environments.

Key Responsibilities:

• Platform Configuration & Optimization: Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content.
• Stakeholder Engagement: Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes.
• Testing & Deployment Support: Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases.
• Production Support & Stability: Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability.
• Enhancement Execution: Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams.
• Governance & Best Practices: Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards.

Qualifications

• 5+ years of Salesforce administration experience in enterprise environments
• Deep understanding of Sales and Service Cloud capabilities
• Proven experience supporting both project implementations and production support environments.
• Understanding of integrations and upstream/downstream systems (ERP, marketing automation etc)
• Familiarity with UAT processes and working within a structured release cycle.
• Strong interpersonal and communication skills across cultures and regions with a customer-service mindset.
• Salesforce Administrator certification required; Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus.

Benefits

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services