[Hiring] Senior Manager, Grant Management & Revenue Operations @Points of Light

Role Description

The Senior Manager, Grant Management & Revenue Operations manages awarded philanthropic grants and signed fee-for-service (earned-income) agreements across Points of Light. Reporting to the Director, the role translates approved commitments into coordinated plans, clear ownership, reporting calendars and timely handoffs from award through closeout.

• Working across Development, Corporate Programs, Finance, program and delivery teams, and relationship managers.
• Proactively connects contributors, monitors commitments, and ensures timely donor and client communication through established relationship channels.
• Brings extensive grant management experience, strong project management and communication skills, and an adaptable approach to improving processes.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 7+ years of relevant experience, including substantial hands-on responsibility for restricted grant management from award through reporting and closeout.
• Demonstrated success coordinating complex cross-functional projects and partnering with Finance and delivery teams on budgets, documentation and reconciliation.
• Grant accounting experience preferred, particularly using Blackbaud for grant setup, coding, restriction tracking or financial reporting.
• Experience developing procedures, training colleagues and implementing process improvements.
• Proficiency with Salesforce or comparable CRM software, Excel and project management tools (Asana preferred); familiarity with Microsoft 365 collaboration tools.
• Relevant certification or formal training in grants management, project management or process improvement (e.g., CGMS, PMP or Lean Six Sigma) preferred.
• Ability to create a welcoming work environment for all.

Requirements

• Strong grant administration, project management and organizational skills; ability to coordinate multiple agreements, contributors and deadlines.
• Excellent attention to agreement requirements, financial documentation and reporting; ability to translate findings into clear action.
• Proactive communication, facilitation and follow-through; ability to build accountability across teams without direct authority.
• Adaptability, curiosity and initiative in suggesting and testing process improvements; sound judgment in resolving and escalating issues.
• Commitment to integrity, discretion, Points of Light’s mission and a collaborative, respectful workplace.

Benefits

• Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO (increases to 20 days after three years of service) and 10 holidays; plus, we are closed December 25-January 1.
• Medical, dental and vision benefits offered.
• Free life insurance, along with long-term and short-term disability.
• A 403(b) program with employer match.
• Parental leave and one day of volunteer time off per month.