[Hiring] Senior Manager Data Registry @Cleveland Clinic

Role Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As Senior Manager, Data Registry, you will:

• Lead the standardization of registry practices across the health system to ensure highly reliable clinical data collection, validation, and reporting.
• Oversee the management and submission of reliable clinical data to national registries and databases for all Cleveland Clinic hospitals and qualifying facilities.
• Analyze registry data and reports to identify opportunities for improvement among health system hospitals and benchmark performance against national standards.
• Collaborate with specialty stakeholders and facility leaders to lead performance improvement initiatives.
• Develop quality improvement plans and implement strategies to enhance care delivery and achieve the highest quality outcomes across the system.
• Lead Enterprise Trauma data standards and manage relationships between registry work products and programmatic leaders, including Trauma Medical Directors at both the facility and health system levels.

A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m. or 9:00 a.m. – 5:30 p.m., with 10% travel required throughout Ohio. To be considered for this position, caregivers must reside in Northeast Ohio.

A caregiver who excels in this role will:

• Foster enterprise centralization, consistency, and expertise, enhancing specialization and ensuring data accuracy through standardized processes, consistent training, and robust quality assurance practices.
• Lead stakeholder discussions and collaborate on the development of annual quality improvement goals for each content area.
• Manage registry staff, including hiring, completion of performance reviews, salary administration, development, and training.
• Develop data entry and quality standards.
• Oversee the identification of patients for inclusion in data registries.
• Ensure registry protocols are followed and patient PHI is protected.
• Meet designated caseload accrual requirements.
• Supervise the submission and transmission of completed data.
• Analyze data and reports to identify and implement improvements.
• Collaborate with departments to implement performance improvement initiatives.
• Establish and maintain workflows for data collection.
• Provide reports and benchmarks.
• Facilitate team meetings, leadership discussions, and recognition activities that reinforce shared goals and organizational values.
• Break down silos between facilities, departments, and specialty areas.
• Lead the integration of new team members, programs, or services into the shared service model.
• Establish and monitor team goals, service levels, and performance standards.
• Identify barriers to effectiveness and implement process improvements.
• Ensure consistent application of policies, workflows, and best practices across the health system.
• Lead change management efforts associated with organizational initiatives.
• Conduct regular one-on-one meetings with direct reports.
• Support hiring, onboarding, employee development, and retention strategies.
• Promote cross-training and reduce dependency on individual contributors.
• Facilitate collaboration across multiple facilities, specialties, and operational areas.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in business, healthcare, or related field.
• Seven years of progressive informatics related experience.
• Demonstrated knowledge within information technology or informatics.
• Knowledge of data abstraction, data analysis, and research principles.
• Excellent interpersonal skills, as well as written and verbal communication skills.

Requirements

• Master's Degree in business, healthcare, or related field (preferred).
• Prior leadership experience (preferred).
• Prior healthcare knowledge and clinical orientation preferred with special emphasis in cardiovascular specialty (preferred).
• Certified Specialist in Trauma Registry (CSTR), Certified Abbreviated Injury Scale Specialist (CAISS), AAAM AIS Course Certificate, or Trauma Registry course certificate (preferred).
• ICD-10 Course Certificate dated within the past five years (preferred).
• RHIT, RHIA, CPC, or equivalent credential (preferred).
• Trauma Data/Registry experience (preferred).
• Management experience (preferred).
• ESO registry experience (preferred).

Benefits

• A high degree of dexterity to produce materials on a computer.
• Requires normal or corrected vision and hearing to normal range.
• Frequent sitting and walking required.
• Occasional lifting or carrying of 25 pounds.

Company Description

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug-free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran, or any other characteristic protected by law.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.