[Hiring] Senior Manager, Community Policy @Airbnb

Role Description

As a Senior Manager for Community Policy, you will partner closely with stakeholders across the company to support Airbnb's strategic objectives. You will lead policy development in the anti-discrimination and safety space, addressing real-world harms and ensuring every host and guest is treated fairly. This role entails understanding the needs of hosts and guests and collaborating closely with our operations, legal, business, design, and product teams. The policies you build will directly shape how millions of hosts and guests experience Airbnb and their confidence in the platform.

Qualifications

• You are a seasoned policy leader who loves solving complex problems and collaborating cross-functionally.
• You have deep expertise in the anti-discrimination space and a track record in safety policies addressing real-world harms.
• You are an excellent communicator with exceptional writing skills.
• You are an adept presenter with experience engaging with all levels of leadership, including senior executives.
• You are a team player who thrives in a fast-moving environment and brings a strategic mindset and bias toward execution.
• You are principled, have meticulous attention to detail, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible.
• You are experienced at developing and implementing policies and measuring their effectiveness.
• You are proactively data-driven: you don't wait for problems to surface — you seek out data, research, and insights to identify gaps and opportunities to improve policies before they become issues.

Requirements

• 10-15+ years of experience in a Policy, Legal, or Trust and Safety role.
• Prior policy leadership addressing discrimination and safety issues in a complex international setting.
• Thoughtful business judgment, strategic thinking, and ability to work well under pressure.
• Exceptional writing and communication skills.
• Demonstrated capacity for critical thinking, research, and analysis.
• Strong attention to detail.
• A track record of strong leadership and an ability to independently manage a portfolio of challenging issues.
• Fluency in data analysis and leading data-driven decision-making.
• Deep understanding of the end-to-end policy process and how to influence policy delivery.
• Experience working in a matrix and driving solutions to complex problems through cross-functional collaboration.
• Ability to explain and simplify complex information to others.

Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Pay Range: $204,000 — $255,000 USD.

Company Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.